Review by
Anonymous
on
August 31, 2014
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Dr. Bruce Pate, OD - 2900 Croasdaile Dr Suite 6
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“I would not recommend Dr. Pate”
I would not recommend Dr. Pate. I have never had an exam like he gives and could not see a thing with the glasses. I was told to wear them to get used to them. Took them back and said, I could not see anything with them. He said the measurements were all wrong and redid those and showed me a couple more charts. I waited for another pair and finally called the insurance company, and was told they sent in the wrong prescription and had to redo it again. I still could not see well when those came in and told him I just wanted bifocals! The next pair came in and were not right, I took them and just walked out I was so frustrated. I think in all, I must have been back and forth there at least 7 times for just a pair of glasses.
Comment - “ I would not recommend Dr. Pate ”
I would not recommend Dr. Pate. I have never had an exam like he gives and could not see a thing with the glasses. I was told to wear them to get used to them. Took them back and said, I could not see anything with them. He said the measurements were all wrong and redid those and showed me a couple more charts. I waited for another pair and finally called the insurance company, and was told they sent in the wrong prescription and had to redo it again. I still could not see well when those came in and told him I just wanted bifocals! The next pair came in and were not right, I took them and just walked out I was so frustrated. I think in all, I must have been back and forth there at least 7 times for just a pair of glasses.