Open full review
Review by
Anonymous
on
February 21, 2015
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Dignity Health Medical Group Gastroenterology - Chandler - 485 S Dobson Road Suite 101
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Doctor will not return phone calls to his patient or Ins. Co”
Would not communicate with Ins. Company or send info to substantiate need for tx. Received letter of denial due to, "failure of physician to provide documentation in a timely manner". This is pathetic at best. Getting tx approved is difficult, but having a doctor that will not return phone calls to his patient or Ins. Co is inexcusable. One yr. later was approved for treatment but, said I didn't need blood work until 2 weeks post treatment. Unbelievable! .....
Comment - “ Doctor will not return phone calls to his patient or Ins. Co ”
Would not communicate with Ins. Company or send info to substantiate need for tx. Received letter of denial due to, "failure of physician to provide documentation in a timely manner". This is pathetic at best. Getting tx approved is difficult, but having a doctor that will not return phone calls to his patient or Ins. Co is inexcusable. One yr. later was approved for treatment but, said I didn't need blood work until 2 weeks post treatment. Unbelievable! .....