Open full review
Review by
Vicki C.
on
June 20, 2019
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Dianne S Cheung MD Inc - 20911 Earl St Ste 340
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Best ENT Doctor Ever”
From my first appointment with Dr. Rafii, I could tell he was a special Doctor. He listened to my concerns and truly cared. I had surgery and he did an amazing job. He came to see me in recovery and since I was on vocal rest he contacted my husband the day after to ask how I was doing. My follow up appointments have been just as pleasant. I had to call him about my vocal rest and he called me back in a few hours. A great Doctor and person. Highly Recommend him if you need an ENT Doctor.
Comment - “ Best ENT Doctor Ever ”
From my first appointment with Dr. Rafii, I could tell he was a special Doctor. He listened to my concerns and truly cared. I had surgery and he did an amazing job. He came to see me in recovery and since I was on vocal rest he contacted my husband the day after to ask how I was doing. My follow up appointments have been just as pleasant. I had to call him about my vocal rest and he called me back in a few hours. A great Doctor and person. Highly Recommend him if you need an ENT Doctor.