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Review by K. C. on January 14, 2014 -
Crystal Kellner - 333 N Wood Dale Rd
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Left me searching..”
I felt that Dr. Crystal Kellner was very competent, yet lacked sensitivity and patience for inquisitive new clients. She didn't seem as if dentistry was her passion, but maybe a profession she just "opted" to do just to do something? Everyone has a challenging day every once in a while, and I hope that this was the case for this dentist, but I don't have the luxury of having the much needed work done from a dentist that just needs her bills paid. The staff their were kind and knowledgeable.
Comment - “ Left me searching.. ”
I felt that Dr. Crystal Kellner was very competent, yet lacked sensitivity and patience for inquisitive new clients. She didn't seem as if dentistry was her passion, but maybe a profession she just "opted" to do just to do something? Everyone has a challenging day every once in a while, and I hope that this was the case for this dentist, but I don't have the luxury of having the much needed work done from a dentist that just needs her bills paid. The staff their were kind and knowledgeable.