Open full review
Review by
Stacy G.
on
June 04, 2014
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Empact Suicide Prevention Center - Comunidad - 1035 E Jefferson St
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Push them through the door like Cattle”
Waited 1 1/2 hours for our name to be called. Only took 20 minutes to get an ADHD diagnosis and medication recommended, this was a joke. All patients in the waiting room were new patients, probably because nobody would ever come back here a second time. Charged me an additional $50 just to fill out a 7 question form and refused to submit to insurance so I had to pay out of pocket. They never answer their phone.
Comment - “ Push them through the door like Cattle ”
Waited 1 1/2 hours for our name to be called. Only took 20 minutes to get an ADHD diagnosis and medication recommended, this was a joke. All patients in the waiting room were new patients, probably because nobody would ever come back here a second time. Charged me an additional $50 just to fill out a 7 question form and refused to submit to insurance so I had to pay out of pocket. They never answer their phone.