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Review by Anonymous on November 30, 2023 -

Compassion Virtual Care - Charlotte

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
5.0
Courtesy of Practice Staff
5.0
Appearance & Atmosphere of Office
5.0
Handling of Billing & Insurance
5.0
Average Wait Time 6 to 10 minutes

Provider Evaluation

Willingness to Spend Time with You
5.0
Listening Skills
5.0
Clear explanations
5.0
Trust in Decision Making
5.0
Accuracy of Diagnosis
5.0
Post-Visit Follow-Up
5.0

Comment - “ Exceptional Communication and Listening Skills ”

She's fantastic! Easy to understand and a wonderful listener.

“Exceptional Communication and Listening Skills”

She's fantastic! Easy to understand and a wonderful listener.

Anonymous 11/30/2023

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Review by Anonymous on December 05, 2023 -

Compassion Virtual Care - Charlotte

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
5.0
Courtesy of Practice Staff
5.0
Appearance & Atmosphere of Office
5.0
Handling of Billing & Insurance
5.0
Average Wait Time 6 to 10 minutes

Provider Evaluation

Willingness to Spend Time with You
5.0
Listening Skills
5.0
Clear explanations
5.0
Trust in Decision Making
5.0
Accuracy of Diagnosis
5.0
Post-Visit Follow-Up
5.0

Comment - “ Superb service! ”

I really appreciate her. She is very attentive of my concern.

“Superb service!”

I really appreciate her. She is very attentive of my concern.

Anonymous 12/05/2023

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Review by X. H. on January 22, 2024 -

Compassion Virtual Care - Charlotte

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
5.0
Courtesy of Practice Staff
5.0
Appearance & Atmosphere of Office
5.0
Handling of Billing & Insurance
5.0
Average Wait Time Less than 5 minutes

Provider Evaluation

Willingness to Spend Time with You
5.0
Listening Skills
5.0
Clear explanations
5.0
Trust in Decision Making
5.0
Accuracy of Diagnosis
5.0
Post-Visit Follow-Up
5.0

Comment - “ Convenient appts through telehealth ”

She was very professional and provided helpful information on my health conditions.

“Convenient appts through telehealth”

She was very professional and provided helpful information on my health conditions.

X. H. 01/22/2024

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Review by M. T. on February 09, 2024 -

Compassion Virtual Care - Charlotte

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
5.0
Courtesy of Practice Staff
5.0
Appearance & Atmosphere of Office
5.0
Handling of Billing & Insurance
5.0
Average Wait Time Less than 5 minutes

Provider Evaluation

Willingness to Spend Time with You
5.0
Listening Skills
5.0
Clear explanations
5.0
Trust in Decision Making
5.0
Accuracy of Diagnosis
5.0
Post-Visit Follow-Up
5.0

Comment - “ Exemplary Professionalism ”

Melissa has been very professional, approachable, a good listener, knowledgeable, and a great communicator

“Exemplary Professionalism”

Melissa has been very professional, approachable, a good listener, knowledgeable, and a great communicator

M. T. 02/09/2024

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Review by Anonymous on December 01, 2023 -

Compassion Virtual Care - Charlotte

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
0 reviews
Courtesy of Practice Staff
0 reviews
Appearance & Atmosphere of Office
0 reviews
Handling of Billing & Insurance
0 reviews
Average Wait Time Not Rated

Provider Evaluation

Willingness to Spend Time with You
0 reviews
Listening Skills
0 reviews
Clear explanations
0 reviews
Trust in Decision Making
0 reviews
Accuracy of Diagnosis
0 reviews
Post-Visit Follow-Up
0 reviews

Comment - “ She is a good provider. ”

I was a few minutes late for my appointment, and she was considerate enough to wait for me. Appreciate it!

“She is a good provider.”

I was a few minutes late for my appointment, and she was considerate enough to wait for me. Appreciate it!

Anonymous 12/01/2023

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Review by Anonymous on December 06, 2023 -

Compassion Virtual Care - Charlotte

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
5.0
Courtesy of Practice Staff
5.0
Appearance & Atmosphere of Office
5.0
Handling of Billing & Insurance
5.0
Average Wait Time Less than 5 minutes

Provider Evaluation

Willingness to Spend Time with You
5.0
Listening Skills
5.0
Clear explanations
5.0
Trust in Decision Making
5.0
Accuracy of Diagnosis
5.0
Post-Visit Follow-Up
5.0

Comment - “ She is a gem! ”

Grateful for meeting Melissa! She addressed all my issues and provided effective strategies. Kudos to her!

“She is a gem!”

Grateful for meeting Melissa! She addressed all my issues and provided effective strategies. Kudos to her!

Anonymous 12/06/2023

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Review by D. G. on February 05, 2024 -

Compassion Virtual Care - Charlotte

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
0 reviews
Courtesy of Practice Staff
0 reviews
Appearance & Atmosphere of Office
0 reviews
Handling of Billing & Insurance
0 reviews
Average Wait Time 6 to 10 minutes

Provider Evaluation

Willingness to Spend Time with You
5.0
Listening Skills
5.0
Clear explanations
5.0
Trust in Decision Making
5.0
Accuracy of Diagnosis
5.0
Post-Visit Follow-Up
5.0

Comment - “ Highly recommended ”

I genuinely recommend Melissa to anyone looking for a dedicated, compassionate, and highly skilled mental health practitioner.

“Highly recommended”

I genuinely recommend Melissa to anyone looking for a dedicated, compassionate, and highly skilled mental health practitioner.

D. G. 02/05/2024

Compassion Virtual Care

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