Review by Daryl G. on April 20, 2015 -
Clifford Carl Douglas,MD - 4620 Genesys Pkwy
Office & Staff Evaluation
Provider Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Ruined my life”
Had two lumbar fusion surgeries and third day after second surgery I called Dr Douglas' office and explained I had a sharp pain that woke me while sleeping and had not gone away, that was March 28, 2014 and has only gotten worse since. Not only did they tell me it was normal after surgery but ended up rescheduling my follow up appointment for a later date because they were moving to a new building! I made numerous calls during the time I was left waiting for follow up explaining I was in severe pain and was repeatedly told it was normal! I now am having to have major surgery for both lumbar fusions previously supposed to have been done by Dr Douglas redone because last fusion has no bone growth for fusion but disc implant has been moving around, gee I wonder why I've been in so much pain. Now I have to go through surgery again but I have now lost at least three years of my life, if I recover from this surgery, all because Dr Douglas did not listen to me, he did not do any diagnostics that would verify what has been wrong since his surgery. Probably because he was afraid he SCREWED UP!
Now I pay the price and no one cares!
Comment - “ Ruined my life ”
Had two lumbar fusion surgeries and third day after second surgery I called Dr Douglas' office and explained I had a sharp pain that woke me while sleeping and had not gone away, that was March 28, 2014 and has only gotten worse since. Not only did they tell me it was normal after surgery but ended up rescheduling my follow up appointment for a later date because they were moving to a new building! I made numerous calls during the time I was left waiting for follow up explaining I was in severe pain and was repeatedly told it was normal! I now am having to have major surgery for both lumbar fusions previously supposed to have been done by Dr Douglas redone because last fusion has no bone growth for fusion but disc implant has been moving around, gee I wonder why I've been in so much pain. Now I have to go through surgery again but I have now lost at least three years of my life, if I recover from this surgery, all because Dr Douglas did not listen to me, he did not do any diagnostics that would verify what has been wrong since his surgery. Probably because he was afraid he SCREWED UP! Now I pay the price and no one cares!