“I am always very pleased with the office”

I am always greeted warmly by the office and by Dr.Gross. Dr.Gross is a great listener and is always very thorough. She is precise and accurate with her diagnosis.

“simply the best”

professional and kind

“thorough and answered all questions”

Very satisfied with Dr. Gross and the assistant. clarified my dry eye symptoms and reminded me why I need to use drops more consistently

“easy and thorough.”

nurse was great, too.

“great visit”

love them

“great”

great

“efficient, personable, and lovely”

Dr. Gross was, as ever, very precise at explaining issues even when those issues are not problematic.

“Pleasant. Informative. Reassuring.”

Great office staff- pleasant, helpful, professional

“excellent”

Conducted exam, explained conditions, and answered questions very professionally.

“Dr. Gross is very thorough and caring.”

Complete and informative care.

“would see no one else. I love Dr Gross”

Dr Gross is excellent....Absolutely love her and her staff.

“Five stars all around”

She was amazing!

“great”

great

“Satisfying visit”

Dr. Gross was attentive, examined me thoroughly, explained the diagnosis and treatment and answered all my questions.

“great doctor”

very professional and thorough

“always excellent”

excellent

“Dr. Holly Gross is very skilled and detailed and I recommend her to anyone.”

She is very patience and detailed with me. She pays attention to your every need while giving you the best information possible about your eye diagnosis. She is the absolute best eye doctor in Frederick and I will trust her everytime. No one in the Frederick area matches her intelligence and skillsets.

“wonderful”

always thorough

“Great experience!”

Excellent

“All around excellent.”

Great as always.

“Thorough”

Was taken back on time and the staff was great. Doctor explained everything

“fast and painless”

minor adjustment after cataract surgery

“excellent”

very personable, explained things, answered my questions

“great”

great

“The office is clean, the staff is attentive, Dr. Gross is very attentive to my concerns.”

I love Dr. Gross! She changed my life with my cataract surgery! I recommend her to everyone who will listen

“excellent and courteous”

could not have asked for a better experience, tahnk yo so much!

“excellent”

pleasant,

“good”

good

“Easy”

First time patient

“very knowledgeable”

Dr Chen was very thorough with me and answered all my questions. I am very happy with my new contact lens script.

“First time contacts for teenager”

Dr. Chen and his amazing team were so helpful to my daughter who was fitted for her first pair of contacts. Everyone in the office was extremely supportive and knowledgeable. They never rushed us and spent so much time making sure my daughter (and I) were comfortable. Thank you all!

“great”

great- no issues

“Dr. Chen is a great doctor”

On time, overall great visit

“good discussion and ideas for treatment”

always a good experience

“great experience!”

quick andaccurate

“Very thorough exam”

Answered all my questions, Discussed treatments and options. Very good back and forth to get to a treatment process.

“easy”

very personably, thank you for squeezing me in...

“Safety was job 1 !”

Felt cared for during these scary times.

“excellent”

outstanding will highly recommend

“excellent care”

very comfortable

“excellent”

excellent, thorough

“Very easy & pleasant experience!”

see above

“the doctor was awesome”

everybody was friendly and welcoming.

“had to wait a long time but the rest was good”

fine

“All staff very friendly ,”

Great

“Excellent eye doctor, thorough, doesnt waste my time.”

Excellent

“found it every enlightening and pleasant.”

She's very knowledgeable.

“dr. gross is wonderful”

she is the best

“great”

great

“She was patient and completed a thorough assessment to figure out my issue. She also offered guidance on next steps.e”

Great provider!

“warm and knowledgable!”

The entire practice is very efficient.

“Excellent”

Excellent

“Excellent physician”

Dr. Gross is exceedingly competent and caring. Great chairside manner, and interested in you.

“Very efficient and professional”

Suggested treatment with follow-up

“Friendly and professional”

Extremely pleased

“Great listener, takes her time and very caring”

Highly recomend

“Customer Service Excellence”

Always a good visit. Safely handlied in this interesting times.

“Great Dr and staff”

Fantastic!

“very detailed”

great

“Positive experience--listened to my concerns and provided clear explanations.”

See above

“everything was great”

she was very helpful and kind.

“very clear explanation of eye exam”

very good thsnk you

“Friendly and informative”

Dr. Chen clearly explained his findings and was kind and caring.

“Dr. Chen was very attentive and answered all my questions!”

I felt very comfortable with Dr. Chen and his recommendations.

“excellent”

super