Open full review
Review by
S. H.
on
January 03, 2014
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Catherine Smithmyer - 100 Helfen Bein Ln Suite 230 D
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Not rated
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Unethical”
Her practice, which she is the director, refused to give me a copy of my son's record even after being given all necessary medical records, and a court order. The treating clinician told me the diagnosis over the phone and stated that they would send the documents to me immediately and then she called me back the following day and redacted her previous statements, when they realize they messed up treating my son without the proper custody order.
Comment - “ Unethical ”
Her practice, which she is the director, refused to give me a copy of my son's record even after being given all necessary medical records, and a court order. The treating clinician told me the diagnosis over the phone and stated that they would send the documents to me immediately and then she called me back the following day and redacted her previous statements, when they realize they messed up treating my son without the proper custody order.