Review by
Anonymous
on
September 11, 2009
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Keller Pkwy & Main - 104 S Main St
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Priorities: Money over medicine”
After moving to Texas I had to find a doctor to continue my prescription for my migraine medicine that I had been taking for two years (with no problems). After seeing Dr. Oei I was given a 6 month prescription I was told by the rude office staff it is their protocol to have follow up visits every 3 months and the fact I had been using the medication for years and went through 9 months of frequent exams and tests for the original diagnosis didn't matter.
The rude staff made it clear Dr. Oei's office they are more concerned with their reoccurring income than they are with serving people's medical needs. Dr Oei herself said "if you want to find a new physician to fill your refill that’s fine with us", word for word. They have no care or concern with people, only money.
Comment - “ Priorities: Money over medicine ”
After moving to Texas I had to find a doctor to continue my prescription for my migraine medicine that I had been taking for two years (with no problems). After seeing Dr. Oei I was given a 6 month prescription I was told by the rude office staff it is their protocol to have follow up visits every 3 months and the fact I had been using the medication for years and went through 9 months of frequent exams and tests for the original diagnosis didn't matter. The rude staff made it clear Dr. Oei's office they are more concerned with their reoccurring income than they are with serving people's medical needs. Dr Oei herself said "if you want to find a new physician to fill your refill that’s fine with us", word for word. They have no care or concern with people, only money.