Review by T. P. on January 04, 2016 -
Capital Region Periodontics & Dental Implants - 838 Western Avenue
Office & Staff Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
“Caring and competent team and a good experience overall.”
I had severe bone loss and was prepared for the worse. Dr Ferrence and his professional team used a new procedure called LANAP to regenerate the bone loss. After the treatment Dr Ferrence was available night and day by phone. Thank goodness as I reacted badly to one of the antibiotics and called him on a Friday evening and he was able to sort it out for the weekend. The entire staff is professional and caring and I really like the time that all of them will spend with you to explain the procedures and the follow up results. I was new to the Albany area and really didn't know who to turn to and am glad that I found such a good place to land. The good news is that the treatment is working well as long as I do my part with good hygiene which will delay or prevent dentures in the future.
Comment - “ Caring and competent team and a good experience overall. ”
I had severe bone loss and was prepared for the worse. Dr Ferrence and his professional team used a new procedure called LANAP to regenerate the bone loss. After the treatment Dr Ferrence was available night and day by phone. Thank goodness as I reacted badly to one of the antibiotics and called him on a Friday evening and he was able to sort it out for the weekend. The entire staff is professional and caring and I really like the time that all of them will spend with you to explain the procedures and the follow up results. I was new to the Albany area and really didn't know who to turn to and am glad that I found such a good place to land. The good news is that the treatment is working well as long as I do my part with good hygiene which will delay or prevent dentures in the future.