Review by Doug H. on June 02, 2017 -
Beverly Hills Pediatric Dental Care Inc. - 8920 Wilshire Blvd. Suite 427
Office & Staff Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
“A little bit of heaven and a huge blessing”
From the moment we walked into the sci-fi themed modern office of Doctor Lempert we were greated with gentle kindness and loving patience.
Kaye our assistant turned everything into a game coaxing my son to take a seat in the captain's chair and watch his favorite cartoons. My son was very nervous and frightened about the visit but she calmed him with words and patience. Doctor Lempert was able to take a quick peak which revealed two cavities. She explained that the next step was x-rays and then filling but felt it would be better to come back and do that in another visit as she sensed that my son's anxiety level was too great. Then to the toy box and interactive games in the waiting room for an overall positive first experience.
The next visit was much better for him as Kaye asked him to sit down and choose his favorite aroma of mask (nitrous) either cherry, grape or strawberry. Of course this helped him to handle getting his teeth x-rays, as did their letting me sit with him. The Doctor then explained to me that she wanted to try and do the fillings without numbing him. I agreed and she did the fillings very quickly and used a technique she pioneered of using a temporary material which infuses the cavity with flouride. She explained it is temporary but would most likely last until his permanent teeth came in. It was over so quickly and easily. My son is great. He isn't afraid anymore. I can't recommend Dr Lempert, Kaye and the rest of the staff more. Thank you Dr. Lempert!
Comment - “ A little bit of heaven and a huge blessing ”
From the moment we walked into the sci-fi themed modern office of Doctor Lempert we were greated with gentle kindness and loving patience. Kaye our assistant turned everything into a game coaxing my son to take a seat in the captain's chair and watch his favorite cartoons. My son was very nervous and frightened about the visit but she calmed him with words and patience. Doctor Lempert was able to take a quick peak which revealed two cavities. She explained that the next step was x-rays and then filling but felt it would be better to come back and do that in another visit as she sensed that my son's anxiety level was too great. Then to the toy box and interactive games in the waiting room for an overall positive first experience. The next visit was much better for him as Kaye asked him to sit down and choose his favorite aroma of mask (nitrous) either cherry, grape or strawberry. Of course this helped him to handle getting his teeth x-rays, as did their letting me sit with him. The Doctor then explained to me that she wanted to try and do the fillings without numbing him. I agreed and she did the fillings very quickly and used a technique she pioneered of using a temporary material which infuses the cavity with flouride. She explained it is temporary but would most likely last until his permanent teeth came in. It was over so quickly and easily. My son is great. He isn't afraid anymore. I can't recommend Dr Lempert, Kaye and the rest of the staff more. Thank you Dr. Lempert!