Open full review
Review by
Anonymous
on
April 28, 2010
-
Kaiser Permanente - 12815 Heacock St
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
-
Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Excellent doctor”
Dr. Lai is a very sweet gentle understanding doctor. She took her time with me and my son to explain things. She smiled and is such a polite doctor to have. Great doctor would go back and see her again in a heart beat! She is in Lancaster CA too.
Comment - “ Excellent doctor ”
Dr. Lai is a very sweet gentle understanding doctor. She took her time with me and my son to explain things. She smiled and is such a polite doctor to have. Great doctor would go back and see her again in a heart beat! She is in Lancaster CA too.