Review by Brooke U. on January 24, 2017 -
Ankeny Aesthetic Dentistry - 340 SE Delaware Ave.
Office & Staff Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
“Feeling grateful!”
I can't say enough great things about Ankeny Aesthetic Dentistry! The front desk staff is so kind...they truly get to know everyone on a personal level. The dental hygientists & Dr. Wagener are always willing to go that extra mile to make sure their patients are getting the top of the line treatment, and they do everything with a welcoming attitude.
This morning I had a procedure done - "excision benign lesion" - where my top lip, teeth, and nose were numbed in order to remove excess scar tissue from my upper lip. The procedure was quick & easy, but it did result in some pain (once the numbness wore off)and a puffy lip. They warned me about this and assured me it is normal.
I did, however, have some questions later on about what I could and couldn't eat, what it should feel like, etc...But figured I'd just ride it out until my two week check-up. A couple hours later (around 9:30PM), I got a call from an unknown number. Sure enough, it was Dr. Wagener calling to check on how I was feeling, how my lip looked, and asked if I had any more questions for him...Always going the extra mile!
So I did end up getting my questions answered, and although my lip currently looks and feels like sausage patty, I know that everything is exactly as it should be...And if you are looking at switching dentists or are in need of one - Ankeny Aesthetic Dentistry is where it's at for all!!
Comment - “ Feeling grateful! ”
I can't say enough great things about Ankeny Aesthetic Dentistry! The front desk staff is so kind...they truly get to know everyone on a personal level. The dental hygientists & Dr. Wagener are always willing to go that extra mile to make sure their patients are getting the top of the line treatment, and they do everything with a welcoming attitude. This morning I had a procedure done - "excision benign lesion" - where my top lip, teeth, and nose were numbed in order to remove excess scar tissue from my upper lip. The procedure was quick & easy, but it did result in some pain (once the numbness wore off)and a puffy lip. They warned me about this and assured me it is normal. I did, however, have some questions later on about what I could and couldn't eat, what it should feel like, etc...But figured I'd just ride it out until my two week check-up. A couple hours later (around 9:30PM), I got a call from an unknown number. Sure enough, it was Dr. Wagener calling to check on how I was feeling, how my lip looked, and asked if I had any more questions for him...Always going the extra mile! So I did end up getting my questions answered, and although my lip currently looks and feels like sausage patty, I know that everything is exactly as it should be...And if you are looking at switching dentists or are in need of one - Ankeny Aesthetic Dentistry is where it's at for all!!