Open full review
Review by
Anonymous
on
December 04, 2017
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Allina Health - Lakeville - 20795 Keokuk Avenue
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Not Rated
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Expensive/Inconsistent billing”
I went in for routine blood work (took 15 min) and was charged as a level 3 patient. I had received the same care in the past and was coded as a level 2. Due to inconsistent and unethical billing I will no longer be a patient of Dr.Krueger. I called and asked for a change in the billing and Dr.Krueger refused and said every time I come in for this care it will be the same, meaning 200$ each visit.
Comment - “ Expensive/Inconsistent billing ”
I went in for routine blood work (took 15 min) and was charged as a level 3 patient. I had received the same care in the past and was coded as a level 2. Due to inconsistent and unethical billing I will no longer be a patient of Dr.Krueger. I called and asked for a change in the billing and Dr.Krueger refused and said every time I come in for this care it will be the same, meaning 200$ each visit.