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Review by Anonymous on December 04, 2017 -
Allina Health - Lakeville - 20795 Keokuk Avenue
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Not Rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Expensive/Inconsistent billing”
I went in for routine blood work (took 15 min) and was charged as a level 3 patient. I had received the same care in the past and was coded as a level 2. Due to inconsistent and unethical billing I will no longer be a patient of Dr.Krueger. I called and asked for a change in the billing and Dr.Krueger refused and said every time I come in for this care it will be the same, meaning 200$ each visit.
Comment - “ Expensive/Inconsistent billing ”
I went in for routine blood work (took 15 min) and was charged as a level 3 patient. I had received the same care in the past and was coded as a level 2. Due to inconsistent and unethical billing I will no longer be a patient of Dr.Krueger. I called and asked for a change in the billing and Dr.Krueger refused and said every time I come in for this care it will be the same, meaning 200$ each visit.