Open full review
Review by
Anonymous
on
August 14, 2015
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Alicia Hinojosa - 1121 Sw Military Dr Suite 102
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Never again!”
Staff was rude from the second we walked in. Then after we purchased my glasses, I never received a phone call from them. I called them finally to check up on them and their response was "well that's why you should've given us your number"...HELLO, what is all the paper work I fill out for and why put my number if you're not going to use it! The Dr. was quite rude herself and the whole time we were there she was hugging up on her daughter do that at home!
Comment - “ Never again! ”
Staff was rude from the second we walked in. Then after we purchased my glasses, I never received a phone call from them. I called them finally to check up on them and their response was "well that's why you should've given us your number"...HELLO, what is all the paper work I fill out for and why put my number if you're not going to use it! The Dr. was quite rude herself and the whole time we were there she was hugging up on her daughter do that at home!