ACENT Alaska Center for Ear Nose and Throat

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ACENT Alaska Center for Ear Nose and Throat

(907) 341-4420

3841 Piper St T-230 - Anchorage, AK, 99508

Practice Website

Average Rating

Office Hours

Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 4:00 PM

Main Specialties

Otolaryngologist (Ear, Nose & Throat - ENT)

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At Alaska Center for Ear, Nose and Throat (ACENT), our team of board-certified ENT specialists in Anchorage possesses the necessary training and experience to evaluate and diagnose a range of conditions and determine when surgery is appropriate. In most cases, we recommend surgery only after other more conservative treatments are unsuccessful.
Procedures offered: ear tubes, adenoidectomy, tonsillectomy, sinus surgery, septoplasty, skin cancer treatment, sleep apnea surgery, thyroid surgery and BAHA and cochlear implants.

Photos

Main Specialties

Otolaryngologist (Ear, Nose & Throat - ENT)

View details

Average Rating:

Office & Staff Evaluation

Ease of Getting an Appointment

Courtesy of Practice Staff

Office Appearance & Atmosphere

Handling of Billing Matters

Average Wait Time 6 to 10 minutes

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Verified Patient

“My septum is finally fixed. Looking forward to breathe this winter!”

Dr Andrews was very helpful fixing my deviated septum. He has a very kind and knowledgeable manner. He was very thorough answering any questions I had before and after the surgery.

Alex N. 11/22/2022

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Verified Patient

“Excellent customer service and the staff”

It is a relieve to share your kid medical issues and help that needed to be done.

Jason S. 12/21/2022

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Verified Patient

“very professional, very nice and helpful 5stars.”

Dr. Andrews is the best help ive had through this first time horrible experience with my nasal infection. Im exceptionally appreciative! very professional and a great doctor.He made my first visit very comforting.Awesome person and a sharp dressed professional. Thanks again. Also i would most deffiently recommend. sincerely, Michael harrison

Michael H. 01/26/2023

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Verified Patient

“Outstanding”

Dr. Andrews was very kind, listened to my concerns, and appreciate that he is very conservative when it comes to jumping to surgery. I needed reassurance that everything was ok and he gave me that! I will return and see him if I have any other problems or if my family has any problems! Thank you!

Heather M. 01/04/2023

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Verified Patient

“Excellent, very approachable and thorough with his assessment”

Great interaction, kind, knowledgeable, answers questions, gives good advice

Jordan K. 11/30/2022

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Verified Patient

“Informative, kind, and professional.”

Super friendly. Knew exactly what he was talking about and made the experience entertaining but informative. Was not afraid to tell me like it was being both kind and blunt about it.

Mathew F. 06/20/2022

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Verified Patient

“Seeing the best”

Very skilled profeshional

Kevin L. 04/30/2018

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Verified Patient

“very helpful, listened to my concerns”

very good experience, the doctor listened to me, provided accurate information regarding diagnosis and medication

Anonymous 10/24/2018

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Verified Patient

“Awesome doctor and clinic”

Dr Lorenz and staff are superb!

Ben L. 04/23/2018

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Verified Patient

“Awesome”

We hardly ever have to wait to be seen. Dr Lorenz is very friendly and we enjoy the visits. The office is beautiful and the staff are friendly as well.

Donn Y. 02/25/2019

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“Cochlear Implant Lifesaver!”

R. K. 02/19/2022

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Verified Patient

“Best Experiance”

Dr. Lorenz was able to help me understand what was causing my symtoms and helped come up with a clear treatment path. I was able to get back to a better place with my health and completely confident while working with him.

Steph R. 05/15/2023

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Verified Patient

“Wonderful!”

Thank You

K. W. 11/16/2022

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Verified Patient

“great experience”

He was patient to explain everything to a worried teen.

Anonymous 10/08/2018

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Verified Patient

“Pleasant Experience”

Just went through surgery for second time and was very apprehensive and unsure. Dr. Lorenz explained very well why the surgery was needed and was transparent about the potential outcome After second follow up feeling good that the surgery was a success and the problems I;ve had could be a thing of the past!

Donnie M. 05/01/2018

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Verified Patient

“excellent/reassuring.....very knowledgeable”

diagnosed meniere's disease accurately after 3 other audiologists failed to do so & provided solutions

Jerry H. 05/15/2018

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Verified Patient

“awesome”

completely restored my hearing in my right ear with a cochlear implant after my hearing was wiped out. he grabbed the bull by the horns and made a difference in my care and needs. my family and I thank him so much

Michael L. 01/10/2023

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Verified Patient

“All in all a great experience.”

He was amazing, thank you!

Anonymous 02/16/2023

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Verified Patient

“ear repair”

Pleased with the experience

Wayne K. 06/19/2019

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Verified Patient

“Phenomenal Care!”

I was in serious need when I had my first consult with Dr. Lorenz. Within just a few minutes of explaining my issues, his extensive knowledge base became apparent. At time went on through surgeries, post-op appointments, and encouragement towards a hearing evaluation, Dr. Lorenz's exemplary skills shone through every procedure, every interaction. In addition to being a wonderful physician, Dr. Lorenz is a wonderful human being. Extremely responsive and caring! Words can hardly convey my deep appreciation for having him as my doctor! Thank you Dr. Lorenze!

Lisa T. 07/11/2022

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Verified Patient

“6 month follow-up”

Wonderful experience!

C. H. 04/20/2018

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Verified Patient

“very personable and informative”

Dr Lorenz explained my condition thoroughly and was very friendly

Anonymous 01/30/2019

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Verified Patient

“wonderfull”

wonderfull

Joann M. 11/14/2022

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Verified Patient

“nice job”

my ear looks great
talented doctor

Patricia L. 04/10/2023

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Verified Patient

“great dr lorenz is an awesome doctor”

great

Myrtis H. 06/20/2022

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Verified Patient

“Awesome, down to earth, easy to follow”

excellent

Suzan G. B. K. 01/12/2021

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Verified Patient

“He communicates clearly in a friendly and confident manner”

Dr. Lorenz clearly informs the patient of all aspects of his findings and the prognosis in a friendly personable way.

L. S. 06/20/2022

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Verified Patient

“Efficient and thorough.”

Good follow-up from surgery and listened to our concerns.

Tricia F. 12/21/2022

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Verified Patient

“The first time we have had real hope for my daughter's hearing in a a long time!”

My daughter has been in and out of doctor's offices and specialists offices since 6 months old. The procedures either failed immediately or shortly after. Our ENT referred us to Dr. Lorenz after she felt we had come to the end of the road as far as procedures to improve or repair the problems my daughter was having. At 13 she was very disappointed to find out that she would most likely need hearing aids. She was having trouble following conversation with friends and hearing her instructors. After her procedures with Dr. Lorenz she is hearing better than ever and did not even realize that all of these years she was not breathing properly or even smelling things. We are incredibly grateful for Dr. Lorenz and he is definitely our hero!

Gabrielle P. 06/21/2022

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Verified Patient

“follow up went well”

things were explained good and results were very good

Maverick C. 01/24/2023

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Verified Patient

“Great doc”

Dr. Lorenz has followed my case with my ear and has done a great job with removing my choleastoma. The follow up has been phenomenal and since the removal I have been pain free and able to hear better and totally recommend Dr. Lorenz for anyone with ENT problems.

B H. 02/04/2020

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Verified Patient

“doc was awesome...”

everything was good..

Anonymous 10/03/2018

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Verified Patient

“could not ask for a better doctor”

Dr.Lorenz is amazing...

Joshua G. 06/14/2022

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Verified Patient

“Very knowledgeable, gave a clear diagnosis, but a little abrupt.”

We received good care, but sometimes interactions with my daughter were too abrupt and less gentle than I would prefer.

Anonymous 05/07/2019

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Verified Patient

“i feel i have good results”

i felt completly heard and involved in my care

Josephine G. 01/15/2019

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Verified Patient

“professional provider, puts one at ease”

quickly diagnosed and solved problem,

T. J. 05/01/2018

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Verified Patient

“Attentive, clear communication, and straight forward”

Very clear communication with the explanations of what was occurring, proper steps to solve the problem, and the road to recovery. Attentive to the patient and a great bed side manner that made me, as the mom, comfortable with my child going through with a procedure.

Cami P. 07/20/2022

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Verified Patient

“Dr. Lorenz is the best!!”

I have a lot of anxiety when it comes to my ears and he is very gentle and takes my fears into account when he is treating me. Thank you Dr. Lorenz!

Shelby J. 09/19/2018

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Verified Patient

“Great Experience”

Dr Lorenz has great bedside manner. He is kind, listens and really cares about his profession. I'm glad he's my Dr and would recommend him to anyone I know!

Melissa C. 06/19/2019

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Verified Patient

“He is a great doctor”

Every part of my experience with Dr. Mark Lorenz has been good. He listens to what I have to say and has answer to my needs. He is very pleasant and professional.

Ric P. 01/18/2023

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Verified Patient

“Wonderful!”

Have had a wonderful experience! Couldn't ask for better care from everyone!

J. G. 05/03/2019

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Verified Patient

“was vary good and welcoming”

i was give vary clear understanding of what neecd to be done vary help with answering questions and vary good work was done thank you

Andrew C. 08/08/2022

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Verified Patient

“So Thankful!”

Dr. Lorenz has been fantastic in helping me with my dizziness and vertigo. I appreciate the time he has been willing to spend with me to try to figure out what I need. His explanations are fantastic - clear and concise, and I always feel heard after he sees me.

E. P. 01/25/2023

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Verified Patient

“Wonderful Dr.”

Dr. Lorenz has been so helpful in helping my son with his ears and sinuses. We have enjoyed coming to see him and I have felt so comfortable with his care.

Corrine J. 01/24/2023

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Verified Patient

“it was great”

everyone was very insightful and caring, thank you

A. D. 06/17/2019

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Verified Patient

“excellent in every way”

quick on time and very thorough

Don L. 05/11/2018

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Verified Patient

“amazing”

we are fortunate to have his skills in Alaska.

Catherine S. 06/21/2022

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Verified Patient

“Great Experience”

Dr. Lorenz is always nice and informs us of what is going on.

Anonymous 08/10/2018

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Verified Patient

“Wonderful experience!”

I would highly recommend Dr. Lorenz. He is trustworthy, able to diagnosis and fix my ear issue. He worked with my schedule, followed up and made my surgery a positive experience.

Anonymous 11/14/2018

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Verified Patient

“30 years of pain - gone”

"Your ears are perfect" is a phrase I didn't think I'd ever hear. after 30 years of issue after issue and chronic daily earaches, and Dr. Lorenz was able to correct the issue that alluded so many other professionals. Today was my last appointment ever and I have Dr. Lorenz and the staff at ACENT to thank for that!

J. H. 09/21/2022

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Verified Patient

“Top notch provider”

Dr. Lorenz was knowledgeable, respectful and had a great disposition. He explained all post operative instructions thoroughly. I have recommended friends see him when there is a need.

Rollanda C. 10/23/2019

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Verified Patient

“it was profesional”

very good

Anonymous 09/18/2018

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Verified Patient

“Great experience and care.”

Dr. Lorenz took the time to answer all questions and ensure the best care was provided in my treatment. I highly recommend him and his team.

Anonymous 02/13/2023

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Verified Patient

“Dr Lorenz is the best!”

Dr Lorenz has helped me with my unique and challenging ears and I m so Thankful for him.

April P. 06/22/2022

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Verified Patient

“The office staff was exceptional, Dr. Lorenz was awesome”

Dr. Lorenz was great. Took time with me and explained to me about what he was doing and my previous surgery from years ago. He gave me options to consider which I appreciated!!

Leona S. 08/15/2018

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Verified Patient

“very satisfied”

the staff has seen several members of my family and has always taken great care of us. dr. lorenz is the doctor i have been seeing off and on for 5 years and he makes you feel so at ease and comfortable

Amy C. 08/09/2022

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Verified Patient

“came in with pain at a 10, left pain at a 0”

thank you dr

O S. 05/23/2023

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“Amazing!!”

K. M. 10/03/2020

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Verified Patient

“Dr. Lorenz is knowledgeable and compassionate.”

Dr. Lorenz was willing to jump on board with a very acute condition, which he was able to quickly and knowledgeably treat. I think that if it had not been for him, my condition would not have recovered as it did. He was thorough in every aspect of his evaluations and treatment.

Kristy, R. N. 06/15/2022

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Verified Patient

“Very punctual, and excellent bedside manner”

Dr. Lorenz was very informative and provided excellent information for to understand what is going on and what he did (procedure). Five star doctor and highly recommend him to anyone.

Milrose A. 06/28/2022

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Verified Patient

“always an experince”

from goodnews to bad new he always make it understanable and works out a game plan

Crystal R. 07/18/2022

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Verified Patient

“Excellent surgical skills with a great bedside manner”

Dr. Lorenz is very personable and easy to talk to. He did an amazing job on my surgery, I can hear so much better now.

Gelsey C. 08/09/2022

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Verified Patient

“Dr. Lorenz goes above and beyond for his me!”

He is a great listener, great doctor, and great ear wax cleaner. I wouldn't see anyone else but Dr. Lorenz. He is wonderful and helps troubleshoot all my ENT issues.

N. W. 11/08/2022

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Verified Patient

“Great provider and office staff”

The office is very well organized and run. Dr. Lorenz makes sure to answer all of my questions and I strongly trust his expertise.

Anonymous 01/27/2020

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Verified Patient

“evaluation and PE tube”

In and out in 10 minutes with full treatment explained. I am looking forward to better hearing and follow up here

T. T. 09/26/2018

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Verified Patient

“he's the best ENT I've ever seen!”

thorough and positive

Jane R. 07/25/2022

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Verified Patient

“very good”

Happy and explaination was clear

Anonymous 12/28/2022

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Verified Patient

“Put me at ease for an invasive procedure”

Dr. Lorenz was very present during our appointments. I felt like he took the time to listen to my concerns and fully explain the procedure and all potential outcomes of receiving a cochlear implant.

E. E. 01/28/2020

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Verified Patient

“fantastic & caring”

Dr. Lorenz makes it clear that he really cares about his patients. He was sure to give clear explanations, and answered any/all questions I asked.

C. H. 08/07/2018

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Verified Patient

“excellent”

excellent communicator and listener

Anonymous 07/30/2018

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Verified Patient

“it was awesome”

thank you guys, we really liked Dr. Lorenz

Anonymous A. 07/30/2018

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Verified Patient

“thanks”

was professional and made for a quick painless visit

Anonymous 07/30/2018

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Verified Patient

“dr.chris kowaski”

He is very easy to follow and explaining very well.

Anonymous 05/15/2019

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Verified Patient

“Life time of ear issues and he fixed them”

I grew up with a lifetime of ear issues and he is the first doctor to actually fix them in my 40 plus years. Thanks so much.

Kurtis W. 10/23/2019

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Verified Patient

“very educational and very friendly!”

Dr. Lorenz has an amazing team!

Madison J. 06/21/2022

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Verified Patient

“A fantastic experience”

I came in for a consult and doctor lorenz did a fantastic job explaining what all would go in to getting a procedure done in a concise and easy to understand manner.

Anonymous 04/20/2018

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Verified Patient

“Great Doc”

Dr. Lorenz listens and ensures that all my questions are answered. He is a great doc and I trust his opinions and suggestions. I highly recommend him.

P. K. 06/27/2022

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Verified Patient

“Wonderful - great for my ER visit on a Friday evening.”

Dr. Lorenz was called in for my severe nose bleed (first - hopefully last one), and he has a great bedside manner it a stressful situation for a patient. When I arrived at the ER my nose bleed had already been going for a bout an hour, the on call doctor tried several things that just didn't work. He was great too, kept checked on my progress, etc. and then called in Dr. Lorenz. So, I was thankful for his pleasant personality and demeanor for a less than fun experience. Thank You!

Anonymous A. 06/04/2019

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Verified Patient

“Outstanding.”

Dr. Lorenz is a thoughtful, caring and competent provider. He listens careful and speaks plainly. I cannot recommend him highly enough.

A. S. 04/18/2023

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Verified Patient

“Outstanding”

We had a great experience with Dr. Lorenz, we visited other doctors for 3 previous surgeries, and decided to drive the extra distance to see Dr. Lorenz, and have not been disappointed. With only 1 surgery hearing and breathing problems have been solved, and no need for more surgeries. Thank you for helping!

Andrew C. 06/21/2022

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Verified Patient

“Life Saving”

Met me in a hard place and got me through all the complications of my medical needs. I am 100% improved thanks to him.

Carl S. 06/15/2022

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Verified Patient

“Very clear and concise explanation of my situation.”

Met with Dr. Lorenz for consultation on baha. Very good explanation of the technology and the procedure.

Thomas L. 05/16/2018

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Verified Patient

“More than I dreamed.”

The entire staff at Acent and every visit was very professional. Dr. Lorenz was patient and kind during each exam, and never made me feel hurried to leave without answering any questions. The surgery experience was as positive as a surgery can be, and the outcome is more than I dreamed. Hearing in stereo is wonderful once again! Thank you Dr. Lorenz and staff.

Nancy A. 02/18/2019

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Verified Patient

“overall Happy with Dr. Lorenz”

Even though I have had complications with my tympanic membrane after the surgery with Dr Lorenz, I remain optimistic.
Dr. Lorenz has clearly explained my options moving forward from here, and seems generally optimistic we can still maintain a good outcome.

Crosby H. 04/02/2019

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Verified Patient

“He was easy to talk with. Very informative which helped me feel like I was making the best decisions for my health.”

Very responsive to any issues I had. ACENT staff were also extremely helpful and friendly.

S H. S. 10/04/2018

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Verified Patient

“Fantastic Provider”

Could'nt have had better. Thank you

Mario F. 08/30/2019

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Verified Patient

“I broke my face!”

This was my first broken bone and first surgery. (I had 19 facial breaks due to a severe injury). Dr. Schaffer put me, and kept me, at ease frm the begining. He made the difficult diagnosis clear. I felt I had a lot of power in my own treatment, and was comfortable following his recommendations. The results from surgery are exactly what he predicted. They are all positive! The office of Acent has been warm and attentive. The care I have received has been thorough, not overwhelming. Thank You!!

P. S. 06/11/2018

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Verified Patient

“no concernsw ith visitall”

all goodc

Anonymous A. 09/07/2018

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Verified Patient

“great with my son”

very imformtive listend to what i had to say, pleased with my visit thank you!

Anonymous 04/23/2018

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Verified Patient

“excwllent service”

He was knowedgible and accurate and friendly

Anonymous 10/02/2018

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Verified Patient

“wonderful”

wonderful

Anonymous 09/06/2018

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Verified Patient

“Thorough and Reassuring”

Took time to understand the situation and to clearly provide options. I'm glad I came to see him.

Anonymous 09/17/2018

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Verified Patient

“Great experience!”

Dr. Schaffer took the time to listen to all of our questions and concerns. He explained things to us in a way that we understood and was very thorough. It was a great experience!

Tammy W. 06/19/2018

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Verified Patient

“A”

Good provider and excellent care.

Anonymous A. 11/01/2018

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Verified Patient

“all good”

all excellent! everybody were great!

William S. 01/15/2019

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Verified Patient

“proffesional sevice”

felt comfortable and well informed

Anonymous 08/24/2018

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Verified Patient

“very satisfied”

hearing aid adjustment

Kay F. 11/08/2019

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Verified Patient

“Exceptional Medical Care”

DR Schaffer provided exceptional medical care! He was very courteous and professional at all times!

Anonymous 02/06/2020

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Verified Patient

“Quick and professional”

I was referred here following an MRI and received a fast, accurate diagnosis of my problem. The staff and doctor were great and very helpful throughout.

G. V. H. 06/18/2018

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Verified Patient

“great”

very good

Gene D. 09/13/2018

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Verified Patient

“great provider”

very personable and knowledgeable, great with children

Anonymous A. 05/30/2019

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Verified Patient

“very kind and listened to our concerns”

everything was perfect couldnt of been any better

Dwayne B. 12/02/2022

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Verified Patient

“Sinus”

My experience here was awesome. Dr. Shaffer was awesome and really cares about his patients.

Staff was awesome as well. Always nice and willing to help.

Thanks to the entire staff here.

Michael G. 01/11/2019

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Verified Patient

“great”

attentive and easy progress and experience

O. G. 06/28/2019

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Verified Patient

“Dr. Schaffer is knowledgeable and personable!!”

It seemed like he was in a rush toward the end, but I do feel that he has my best interests in mind.

Anonymous 02/07/2023

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Verified Patient

“Very, very good experience.”

Dr Schaffer was incredible. Im very happy with the patient care he provided me. I am the type that likes an explanation and he gave me a very good explanation that was at my non medical level.

Anonymous A. 01/14/2019

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Verified Patient

“great experience”

He's very patient, doesn't rush you at all and really listens to your questions and concerns. I am very satisfied with the results of my procedure! Thank you!

Anonymous 05/03/2019

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Verified Patient

“pleasant and willing to find solution”

very friendly office and glad doctor is willing to invest some time to research my difficult problem to solve

Christine B. 05/15/2018

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Verified Patient

“follow up”

amazing

Anonymous 08/05/2019

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Verified Patient

“excellent”

Dr. Schaffer answered all my questions & explained my thyroid issues very well. Also, he was able to clear my left ear so I could hear from it again.

Anonymous A. 10/29/2019

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Verified Patient

“Good over all”

It has been clear and on time
Their has been improvement from my past experience with schuduling

Anonymous 06/11/2018

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Verified Patient

“All is good”

To the point and easy to understand

Winston G. 01/10/2019

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Verified Patient

“feel very comfortable in his office.”

When I called in with questions I got immediate help.

Barbara M. 02/06/2020

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Verified Patient

“great”

explained it all to me!!

Anonymous 01/10/2019

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Verified Patient

“Great doc”

Easy to talk to and very knowledgable

Randi B. 06/15/2018

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“Outstanding”

B. W. 04/17/2020

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Verified Patient

“My medical care with Dr Schaffer at ACENT has been wonderful!”

Dr. Schaffer has been awesome treating my sinus problems! I have been so happy with my care! I would recommend him to anyone with ENT issues!

Anonymous 05/11/2018

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Verified Patient

“it was excellent”

dr schaffer was very good at explaining to me what he saw and made me confortable would recommend him to others

Anonymous 02/22/2019

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Verified Patient

“Exelent Experience”

Kind and thorough professional.

Anonymous 04/23/2018

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Verified Patient

“Great experience multiple times!”

This is my second time seeing Dr. Schaffer and he was great each times. Quick, polite, friendly, and very good at explaining your situation and answering questions in detail. I will recommend Dr. Schaffer to everyone I know.

K. B. 11/20/2018

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Verified Patient

“thank you smooth sailing”

well explained and detailed

Anonymous 01/31/2019

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Verified Patient

“Very happy with my treatment”

From the first visit, through surgery, and follow-up, Dr. Schaffer has been caring and attentive. Most importantly, successful in treatment.

Anonymous 01/14/2019

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Verified Patient

“Excellence”

From the beginning, up to the presence Dr. Schaffer has been professional and exact. His staff is also great as well.

Donna C. 01/22/2019

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Verified Patient

“great”

very informative and well explained

Anonymous 09/11/2018

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Verified Patient

“great service”

Listens to me

G. .. 07/07/2022

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Verified Patient

“Office visit”

Happy with the service I received

Anonymous 04/11/2019

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Verified Patient

“Great experience. Timely. Professional. Friendly”

We had a great experience. Dr. Schaffer listened to our concerns, offered treatment options and helped us make a treatment plan for our son.

Anonymous 04/20/2018

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Verified Patient

“gracious patient calm”

Just always a positive feeling when I leave, in hands I can trust.
Thank you, B

Anonymous 06/25/2019

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Verified Patient

“Thank God .. I feel better”

Since I got my eartubes in I can hear better and my balance is better. I feel normal again.

Lexie H. 09/27/2018

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Verified Patient

“careful review of problem”

came in with ear ache and nose bleeds. doctor checked my ears and put some cream in my nose. gae me advice on what to do.

M. S. 10/22/2018

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Verified Patient

“First time being here and its pretty nice and welcoming and clean”

Everything went well

Anonymous 04/24/2018

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Verified Patient

“Life changing!”

I can breath through my nose SO much better.
+Sleep has improved since UPPP.

Ron W. 04/28/2021

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Verified Patient

“Good visit today, Dr. Kowalski answered all questions.”

Good overall

Brad H. 11/22/2022

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Verified Patient

“Best ENT experience in 15 years”

Dr Kowalski is willing to listen, great with teens, and really hears your concerns. He worked with us through a very difficult time and made us feel truly cared for

D. R. 10/02/2019

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Verified Patient

“staff is helpfull and caring”

they listen

Cheryl K. 02/06/2020

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Verified Patient

“very good”

very informative

Christophere E. 10/11/2019

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Verified Patient

“great doctor”

always listens to our concerns and explains all options

Anonymous 01/08/2020

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Verified Patient

“fantastic experience in the face of a scary situation”

Dr. Kowalski gave a thorough explanation of what was wrong and the best ways to approach treatment with several options along the way. He was very careful to make this as pain free as possible and the procedure was fairly quick. Followup was so positive and healing incredibly fast. I felt totally safe and secure the whole time. Thank you Dr. Kowalski and Rachel!

Patti H. 11/07/2019

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Verified Patient

“Everyone was very nice and reassuring and made me feel very comfortable.”

I had a really good experience here with everyone I spoke with. Everyone was so sweet, and in the past I have dealt with other doctors who have not made me feel nearly as comfortable and welcome as I felt here.

Anonymous 10/01/2019

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Verified Patient

“Great explanations and takes the time needed”

The front desk staff was attentive and works well together. The medical assistant was great and very friendly. Dr.Kowalski was very kind, took all the time needed to explain my diagnosis, my care plan and answer all my questions. I had a great experience and will be back!!

Kimberly A. 08/28/2019

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Verified Patient

“extremely punctual & takes time to explain everything”

wonderful

Anonymous 10/03/2019

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Verified Patient

“Will recommend people here”

Friendly, and goes over all the options vs just the one

Anonymous 07/20/2022

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Verified Patient

“thorough and considerate staff”

thorough and considerate

C. D. 08/30/2019

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Verified Patient

“fast and accurate very knowledgeable”

Happy that i was able to get in to see the doctor cured my problem with my ear quickley Thank You Very Much!!!!

Dan F. 10/23/2019

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“Knowledgeable and kind!”

Audra is the real deal! She took her time educating me on the layers of the skin, effective medical grade products to use and different laser treatment options for my concerns. They have a new office off of Dimond with convenient parking. She is wonderful!

Anonymous 03/14/2023

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Verified Patient

“wonderful visit today.”

Audra is such a great Esthetician! She is knowledgable, highly skilled, friendly, and explains everything in detail. I feel very fortunate to be her patient!

T. P. 08/19/2019

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Verified Patient

“Great”

Always so professional

Anonymous A. 01/11/2019

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“Audra is Amazing!”

H. C. 09/28/2020

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Verified Patient

“Provides effective treatments”

I came to Audra McKellar with acne that had worsened during and post-pregnancy. Audra provided services that were safe to perform, yet effective, while breastfeeding. At my request, she also suggested a PCA skincare regimen that works. At each appointment, she provides options for further treatment, which I really appreciate. She's great!

Giaana P. 02/26/2019

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Verified Patient

“awesome audra”

Audra was wonderful!

Anonymous 07/31/2019

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Verified Patient

“Awesome Facial!”

Received a facial from Chantal and it was great! Very relaxing and great explanation of products.

Stephanie R. 02/11/2021

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Verified Patient

“Audra is very knowledgeable about skin care”

I have really enjoyed learning about mature skin care. With Audra's help, I am repairing 50 years of sun damaged skin.

Megan P. 07/31/2019

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Verified Patient

“Very pleasant, professional and helpful.”

I received extremely helpful information and products to move forward with my skin treatment journey. Will absolutely be back for a post-visit.

Zahra M. 05/31/2018

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Verified Patient

“Excellent”

Audra has always made me feel confident in her abilities and judgment. She explains everything well and does a great job.

Jennifer R. 05/11/2018

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Verified Patient

“outstanding”

My experience with FACES has been nothing but outstanding on all levels. From customer service to the results of my treatments, I am profoundly impressed and grateful. I have referred many friends and family to FACES based on the compliments I receive on my skin! Thanks again!

April P. 01/31/2019

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Verified Patient

“Amazing service and expertise!”

Audra really listened and provided great service!!

Alonna B. 09/14/2018

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Verified Patient

“Audra is exceptional in client relationship care. I felt valued as a person as she went out of her way to spent quality time with me.”

My experience at ACENT was excellent. So much so that I decided to stay and have treatment with Audra.

J. B. 04/26/2019

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Verified Patient

“skin care at it's best”

A+++

Anonymous 07/02/2018

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Verified Patient

“eliminate brown spots”

awesome

Anonymous A. 01/17/2019

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Verified Patient

“Great!”

Dr. Milligan and Kendra were very patient and kind.

Victoria H. 07/06/2022

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Verified Patient

“Great with children!”

Dr. Caitlin was thorough and listened to my concerns. She was friendly and was great with my daughter!

Anonymous A. 09/10/2018

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Verified Patient

“Pediatric Hearing test”

Dr. Milligan was fantastic with our 2 year old. Super flexible, incredibly kind.

M K. 07/06/2022

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Verified Patient

“professional and kind”

Dr. Milligan was easy to talk to, honest, professional and kind.

Allison W. 06/27/2022

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Verified Patient

“Very easy!”

So kind, super easy.

Susan B. 08/04/2022

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Verified Patient

“All staff are amazing!”

Easy to schedule, super friendly staff and I would highly recommend their office. My visit was exceptional.

J. S. 08/03/2022

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Verified Patient

“Friendly and professional”

Listened to my conerns and made an appropriate recommendation for treatment. Didn't try to "oversell" the solutions.

L. N. 07/11/2022

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Verified Patient

“Dr Milligan is a very caring and competent AU.D”

Dr. Milligan was on time and very helpful explaining how my hearing aids work. Great office atmosphere and Jennifer at the front desk is amazing as well.

Holly H. 06/30/2022

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Verified Patient

“Perfect care and friendly demeanor”

The Doctor was wonderful, helpful and left me feeling confident and comfortable with her information.

M. W. 06/30/2022

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Verified Patient

“very attentive staff! jennifer and Dr. M were wonderful!”

Very knowledgable and helpful

Erica C. 07/12/2022

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Verified Patient

“Comfortable and friendly visit.”

Enjoyed having the hearing test. Dr. Milligan explained everything clearly and was very accomodating with all the equipment.

Glen B. 06/14/2018

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Verified Patient

“pretty good”

nice experience...maybe would have liked a bit more time wiht her to learn more about why certain frequesncies of souund were not there in my ears and why the hearing aides provided required less bass and more treble.

Bruce H. (. 06/24/2022

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Verified Patient

“Fantastic!”

Caitlin was absolutely fantastic to work with, she made sure to take time and explain all processes/ answer all questions I had.

C. H. 08/07/2018

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Verified Patient

“perfect and professional”

very well done

Mark L. 07/28/2021

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Verified Patient

“Kind and patient”

I saw Caitlin post-surgery for a hearing test. She was thorough and took time to explain my surgery results and what each hearing measurement meant. She provided information for consideration. It was very positive.

Nancy A. 02/18/2019

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Verified Patient

“great”

great

Karl A. 06/30/2022

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Verified Patient

“Pleasant to work with”

Listens to what is said, pleasant and informative :)

Anonymous 10/11/2019

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Verified Patient

“Excellent”

Dr. Kokesh is the best!

Tatyana V. 10/31/2022

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Verified Patient

“excellent bed side manner”

my experience was fast, friendly, and professional

Loralee S. 11/14/2022

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Verified Patient

“The best office and experience ever. From consult to follow-up, 5 stars out of 5”

Dr. Kokesh is an AMAZING physician. Very professional, kind, and intelligent, with exceptional bedside manner. The entire experience from start to finish was wonderful. I will absolutely choose the same physician and office should the need arise in the future.

Mark C. 10/26/2020

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Verified Patient

“a very good experience”

verygood

John M. 10/07/2022

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Verified Patient

“Totally Amazing!! First class caring service. Super nice Person!”

Dr. Kokesh is a one of a kind. I was in dispare and needed promt service. He as able to squeeze me in. The care given was second to none. He's a super nice person. Would highly recommend.

Patrick C. 05/04/2023

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Verified Patient

“Dr. Kokesh is great!”

Dr. Kokesh was patient, kind, and explained the whole future procedure with me! A great provider to have on your team!

Natalie R. 09/16/2022

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Verified Patient

“Purposful”

Listened to my concerns. Described my condition in a way that makes sense (no pun intended). I am excited to get to breathing better!

Anonymous 05/22/2023

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Verified Patient

“it was great”

they were very caring while talking to me

Anonymous 02/20/2019

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Verified Patient

“Wonderful as always”

I've used other providers in years past and Elise is the best!

Anonymous 01/10/2019

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Verified Patient

“Fantastic”

All I can say is excellent!

Anonymous 08/23/2018

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Verified Patient

“Elise is a treasure. I trust her completely.”

Always helpful, easy to understand and talented.

S. M. 08/24/2018

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Verified Patient

“She eased my nerves!”

Today was my first time getting Botox and I came in so nervous. Elise's calm demeanor along with her extensive knowledge cut down my anxiety. I appreciated her philosophy that "less is more." I'm excited to see the results of her work!

L. O. 12/05/2022

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Verified Patient

“Great experience”

I was hesitant to have a new provider with my spa services, but Elise was attentive, knowledgeable and made me feel comfortable.

Anonymous 06/13/2018

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Verified Patient

“Elise Blomfield”

Elise has done my Botox for over a year. She is always honest, sincere and always has a smile on her face. She amazes me with her knowledge of all of the services and always shares new products with me. She truly is a delight to come see in the office.

Anonymous 06/13/2018

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Verified Patient

“A wonderful and relaxing hour! Made me feel special!!”

Elise is very patient and shows concern for anything you say or ask. She is a very caring and loving person!!

Anonymous 05/16/2023

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“Great Results!”

H. C. 03/26/2022

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Verified Patient

“very reassuring p”

pleasant

Rita F. 07/05/2022

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Verified Patient

“it was good”

great

Ben J. 07/13/2022

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Verified Patient

“Caring and helpful”

Tiffany Webb listened to my issues and gave me suggestions as well as information as to how I can help myself and gave me suggestions to possibly help prevent the issue from happening again..

H. B. 11/09/2022

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Verified Patient

“Its a pleasure to meet with great customer service and welcoming staff!”

He is one excellent doctor, and explains everything i needed to hear.

J. S. 10/31/2022

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Verified Patient

“Kind, Gentle, and Caring.”

Took time to explain, draw a picture for us, and was caring of all my concerns. I feel confident in his knowledge. He gave clear instructions on how to proceed.

Holly E. 11/14/2022

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Verified Patient

“Professional and freindly”

pleasant. Listened to me and respected my small requests. Top notch!

Anonymous 11/29/2022

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Verified Patient

“Amazing Doctor”

Amazing and Helped me understand .

Ali E. 12/09/2022

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Verified Patient

“very clear and understandable.”

very good.

D. B. 01/16/2019

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Verified Patient

“great”

always quick to get to us and give us a caring need!

Joann M. 11/30/2022

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Verified Patient

“great”

great

Anonymous 01/21/2019

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Verified Patient

“Dr Lorenz is the one to see in Anchorage for ears - my visits are for cleaning out wax.”

Quick, thorough, and thoroughly delightful. Many thanks.

Mary K. 06/20/2022

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Verified Patient

“Great experience with Dr. Lorenz”

Great communication. Got me scheduled for surgery and breathing again.

B. P. 07/11/2022

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Verified Patient

“OUTSTANDING!!!!!”

Dr. Lorenz provided me a wealth of knowledge and answers to my medical problem which reduced my anxiety tremendously! I'm forever grateful!

Robert W. 04/20/2018

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Verified Patient

“Beyond Horizon.”

I had a great experience with Dr. Lorenz. Very positive guy. Never once fail to provide detail information on surgery and follow up. I would 100% recommend everyone to have their operation handled by Mark Lorenz. Thank you for everything you've done to ensure I can hear again. Looking forward to our next meeting.

Timote T. 10/31/2018

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Verified Patient

“Excellent”

Dr Lorenz is a fantastic doctor!

Anonymous A. 04/16/2019

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Verified Patient

“est Doc ever”

Really appreciate all the things Doc has done for me and the actually going above and beyond the care I have had from other doctors, all the staff has been great and would like to thank them too, Cliff Kennell

Clifford K. 09/26/2018

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Verified Patient

“great explaintions”

he explained everything in detail reassuring me about my future appointment

Robert L. 06/20/2022

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Verified Patient

“Ear Surgery”

Dr. Lorenz was excellent at the surgery and was very informative.

Anonymous 06/13/2018

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Verified Patient

“Understanding”

Appointment process was easy. Dr. Lorenz listened to my concerns and gave me options for treatment

Anonymous 04/26/2019

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Verified Patient

“Great! Dr. Lorenz was very good about explaining everything.”

Wonderful.

Kristy M. 06/27/2022

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Verified Patient

“Excellent”

Dr. Lorenz was awesome. Took the time to explain everything to me answering all of my questions. Procedure was a success and he was great with the post op care as well. I always felt like he was there for me from the start to the finish. I highly recommend him.

J. L. 06/20/2022

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Verified Patient

“Excellent experience - thank you.”

Doc gave me the time necessary to evaluate and explain ... really appreciated the time. He was personable and relatable, again great qualities in a doc.

K. G. 10/31/2022

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Verified Patient

“Excellent Bedside Manner”

Dr. Lorenz is very good at cleaning my mastoid cavity out! I get a lot of wax build-up in my mastoid due to surgery where my ear canal was taken apart. He is very careful as to not cause pain and make me too dizzy. He also takes the time to talk about what he is doing and explaining what I need to do to follow-up. He is great! I recommend him to all of my students that I see that need an ENT consult in my educational audiology office!

C. N. A. 10/05/2018

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Verified Patient

“great”

very pleasant, makes you feel comfortable, professional

Peter S. 06/20/2022

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Verified Patient

“Great! Very reassuring, knowledgeable, and cognizant of potential consequences from surgery.”

Great!

P. M. 12/11/2020

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Verified Patient

“very professional”

my doctor did a wonderful job fixing my ear. I am very happy at the job he did.

Anthony P. 01/30/2019

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Verified Patient

“Good communicator”

He took time to listen to all my questions and concerns and gave me well explained answers and clarity. Happy with my medical care here.

Karyn G. 06/19/2019

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Verified Patient

“EXCELLENT CARE!”

Very positive experience from Dr. Lorenz as well as the office staff!

Anonymous 02/22/2019

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Verified Patient

“The best!!”

Dr. Lorenz and staff are the best and always provide courteous and professional healthcare!!

Lou A. P. 06/14/2022

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Verified Patient

“Super person!”

The stars say it all! Thank You!

M. T. 01/15/2019

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Verified Patient

“Dr. Lorenz is ALWAYS a pleasure to see”

Dr. Lorenz is thorough and is willing to explain, in plain language, his observations. The experiences i have had with Dr. Lorenz have always been positive and very comfortable. His explanations obviously come from a wealth of knowledge and his experience really shows. I feel he is very competent and capable. I will continue to recommend Dr. Lorenz to family and friends.

Sky S. 10/09/2019

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Verified Patient

“Amazing care by a doctor who is an expert in his field and can actually relate to his Paitents.”

My surgery and post care follow up with doctor Lorenz has been amazing. He was the first Doctor in thirty years that said they could help me with my hearing issue. You can tell he is at the top of his game and has an amazing bedside manor.

Tyler J. 11/29/2022

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Verified Patient

“Great Doc.”

Dr. Lorenz is a great doctor that takes the time to listen and discuss some confusing issues with me. Other doctors could learn from Dr. Lorenz.

Melissa B. 07/31/2019

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Verified Patient

“Very good, thorough & professional”

Dr. Lorenz listened to all of my concerns and health issues and discussed a plan to address and hopefully resolve them. Thank you.

Anonymous 09/05/2018

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Verified Patient

“outstanding”

it was very professional and Dr Lorenz made it very easy

Anonymous 06/11/2018

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“The BEST”

Anonymous 04/13/2021

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Verified Patient

“Initial consult”

Excellent first appointment with Dr. Lorenz!

Anonymous 08/08/2018

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Verified Patient

“Awesome and skilled!”

Felt safe and well taken care of.

Sandy D. 05/02/2023

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Verified Patient

“it was good”

he was straight to the point and i like that he went right in and got it handled!!!!!

Noel S. 01/04/2023

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Verified Patient

“Great Bedside manner. Takes time to listen”

Good visit. Very helpful

Anonymous A. 01/30/2019

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Verified Patient

“Dr. Lorenz was awesome!”

I would recommend Lorenz to anyone. He is very knowledgeable and takes his time with you.

Chelsea B. 08/09/2022

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Verified Patient

“Great Beside Manner”

Dr. Lorenz makes sure that he tells you all necessary information while listening to your concerns and questions.

P. K. 06/19/2019

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Verified Patient

“ear check”

very easy to talk and i felt very comfortable with his explanations

Anonymous 05/01/2018

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Verified Patient

“This was a follow-up visit today”

Dr. Lorenz is personable, caring, extremely knowledgeable and an amazing surgeon. I'm so thankful that I was referred to him. He has literally changed my life. Thank-you!

Anonymous 10/02/2019

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Verified Patient

“awesome”

Dr. Lorenz repaired my right ear drum, very professional.

Troy S. 07/13/2022

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Verified Patient

“Amazing, Knowledgable, Helpful, Very Kind”

From the moment I walked into the office, everyone was so sweet and delightful. Everyone is smiling and very polite. I saw Nurse Erin, and she was absolutely amazing. She was very kind, assuring, and polite. She was especially very knowledgable in what she was doing, and I definately learned a lot about my own ears, nose, and throat. She was very careful in cleaning my ear and really made me feel a whole lot better. Thank you very much!!

Adriana F. 02/11/2021

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Verified Patient

“amazing, very grateful for his expertise.”

The doctor found out what was causing my ear pain and immediately fixed the issue. I will be back in a month for a follow up appointment, very grateful

Patricia R. 07/19/2022

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Verified Patient

“amazing”

love the fact hes honest,and answers all questions,and cares about his clients..

Joshua G. 10/23/2019

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Verified Patient

“Thanks Doc!”

Ear discomfort was so bad it affected work. Was able to continue in job due to surgery- much less pain in my life.

Thanks!

Anonymous A. 05/10/2019

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Verified Patient

“Personal and Professional”

So thankful we have Dr. Lorenz in Alaska. What a blessing to have his expertise and knowledge for our community.

Alyssa C. 08/29/2022

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Verified Patient

“excellent”

excellent

X. T. 10/01/2019

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Verified Patient

“Positive Doctor”

Positive, upbeat doctor. I appreciated his nice smile and clear explanation of the healing process of my broken nose.

Anonymous 08/15/2018

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Verified Patient

“Professional & Honest!”

Dr. Lorenz was extremely thorough during the examination. He answered all of my questions and was extremely knowledgeable during the visit. I would encourage any of my family members or friends to see Dr. Lorenz for ENT related concerns!

Anonymous 08/22/2018

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Verified Patient

“Great customer service for a not so great painful experience!”

All the staff here were so kind and helpful and made such a difference for having to go through such a painful experience. I would definitely recommend to anyone having to get a tonsillectomy done. Thanks again guys!

J. V. 11/16/2018

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Verified Patient

“great service”

everyone was just great to deal with me. very professional am so glad i was referred to here

Rodger W. 01/16/2019

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Verified Patient

“extremely good”

wonderful

Judy H. 09/04/2019

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Verified Patient

“would recommend to any family or friends.”

Very polite, easy to work with. He did a great job explaining the process.

K. H. 06/17/2019

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Verified Patient

“Very Nice and personable”

Excellent service

Youn C. 01/23/2023

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Verified Patient

“Everything was good.”

He takes great care of my husband, always welcoming and caring.

Sean L. 06/28/2022

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Verified Patient

“Great Doctor”

I have had hearing and ear problems my entire life, seen several ENT specialist etc. From the start when I met Dr. Lorenz he was articulate, confident, and knew exactly how and what was needed to treat my individual hearing/medical needs. He always has time for you and your questions and when talking with you he makes it so its all understood. His bedside manner before and after surgery is great and always makes you and your family feel comfortable. I would recommend Dr. Lorenz and ACENT to anybody who has hearing/ surgical needs - top notch.

Will C. 06/25/2019

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Verified Patient

“Absolutely wonderful”

Friendly and professional staff; obviously care about their patients. Very good at explaining and taking care of all concerns

J. C. 05/11/2018

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Verified Patient

“awesome Doc!”

Great with kids, good listener, easy to communicate with families so we can all understand.

D. D. 07/26/2022

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Verified Patient

“Dr. Lorenz is awesome”

I came into the office to be evaluated for a cochlear implant. Dr. Lorenz took his time, explained everything to me very clearly and took all of my questions seriously. I was very impressed with his bedside manner and I look forward to seeing him again and I trust him to help me. If you have a chance to see him, get it, he is awesome.

Patricia D. 01/09/2023

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Verified Patient

“fantastic provider”

stellar experience from all staff, zero issues getting in and have no complaints

Anonymous 05/08/2019

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Verified Patient

“I always look forward to my visits with Dr. Lorenz!”

Dr. Lorenz is such a fun, welcoming, knowledgeable specialist! I am forever thankful that he was determined to find an answer to my problems and did find the solution which has made all the difference for me!

Vicki C. 06/21/2022

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Verified Patient

“Finally Healed!”

After spending over a year going round and round with severe fungal ear infections I was finally referred to Dr. Lorenz at ACENT. On my very first appt he immediately recognized my issues and listened to my concerns. He asked what my end goal was and offered up a complete explanation as to surgical options as well as non-surgical. I have never had a doctor explain things so thoroughly in terms I could understand. I opted to go with the surgery and I regret nothing. My quality of life has improved immensly and I am grateful to the entire team at ACENT for the wonderful care I have received.

Aleshia P. 04/18/2023

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“Very Grateful”

Coleen S. 06/29/2022

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“The best!”

Dr. Lorenz is the best! He always answers your calls, and checks on you. He never makes you feel like a burden. He genuinely cares about his patients which is rare to see.

B. D. 05/01/2023

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Verified Patient

“quick and efficient”

very friendly and explained things plainly

Todd W. 06/20/2022

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Verified Patient

“Great service”

Very easy to work with and is really efficient.

Jeff C. 10/29/2018

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Verified Patient

“Thorough”

Dr Lorenz is very passionate about his work. He listens well, does a comprehensive workup, and provides evidence-based recommendations. I feel confident in the plan of care he provided. It's truly refreshing to see a physician who really likes their job!

K. M. 06/21/2022

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Verified Patient

“Great office staff and excellent treatment.”

All was good, the best medical treatment of my life. Thank you!

Anonymous A. 04/03/2019

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Verified Patient

“was able to answer our questions”

made us feel better after the appointment

Malia T. 07/30/2018

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Verified Patient

“very good experience”

just a very good appointrment

Cindy N. 12/20/2022

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Verified Patient

“surgery checkup”

checked surgery cut fast and efficient. answered questions. anything that comes up differently with the cut or changes to call him immediately. highly recommended doctor. well done Dr. Lorenz.

Jesse T. 02/27/2019

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Verified Patient

“chronic ear issues”

Has cutting edge modern solutions, great patient experience

Anonymous 09/05/2018

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Verified Patient

“Awesome”

Dr.Lorenz took great care of my 3 year old. He explained everything we needed to know, and prepared us for what to expect. I enjoyed my experience with the whole office staff as well as Providers.

Jessica J. 08/01/2018

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Verified Patient

“understanding”

he was straight to the point and was most respectful

Ralph J. 06/20/2022

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Verified Patient

“great”

very nice doctor

D. D. 06/15/2022

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Verified Patient

“menieres”

i really appreciate dr lorenz expertise as well as bedside manner...wonderful dr

Caroline R. 11/07/2018

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Verified Patient

“ear surgery followup”

He saved my life. so grateful!!!!!!!!

Catherine S. 03/29/2023

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Verified Patient

“Dr. Lorenz was friendly and knowledgeable.”

Dr. Lorenz carefully listened to what I described and took a thorough and accurate history. He was able to describe to me exactly what he thought was occurring and his suggested treatment did lead to improvement.

Samuel E. 06/20/2022

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Verified Patient

“addressed my concerns”

Dr. Lorenz is a kind and empathetic doc. who helps me manage hearing loss and balance disorder.

Amy B. 06/15/2022

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Verified Patient

“Great - Great - Great”

Dr Lorenz has been a Godsend. We have been through 4 years of hell and Dr Lorenz is pulling us out of it Thank you to not only Dr Lorenz, bu wonderful staff that is always so helpful, efficient, friendly and makes us feel special!

Clayton P. 04/02/2019

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Verified Patient

“Great Dr. Very friendly and nice.”

Was really happy with all post and pre op appointments and the 2 sugeries.

J. K. 06/15/2022

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Verified Patient

“He is fantastic! Listens and gives me clear advice.”

Dr. Lorenz is very patient, explains my option and gives me time to think about what will work best for me.

Melissa P. 06/20/2022

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Verified Patient

“Another Terrific Follow-Up”

Dr. Schaffer once again provided a great post-cancer follow up exam. His scoping skills are unparalleled!

Paul G. 10/11/2018

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Verified Patient

“Good Appointment”

Great to feel welcomed, and listened to. Very friendly!

Anonymous 09/07/2018

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Verified Patient

“Throat Cancer”

very informative and great communicator

William H. 02/24/2020

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Verified Patient

“Amazing”

Dr Schaffer is fantastic. His authentic approach made me feel at ease. I appreciate him bringing up my CT and showing me through what was happening. He really went above and beyond. Thank you!!!

Jaime E. 06/22/2018

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Verified Patient

“Clear Explaination”

Very clear description of what is going on in my throat and sinuses, very reassuring.

K. H. 08/23/2018

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Verified Patient

“Dr. Schaffer explained the procedure well to us and very caring”

excellent

Lindsey B. 08/17/2018

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Verified Patient

“Really great!”

I ask more questions than most patients and Dr. Schaffer was very patient and answered all questions to the best of his ability. Good doctor.

Gregory D. 02/18/2020

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Verified Patient

“Very informative visit”

Dr Schaffer explained the reason for my issues and provided some suggestions to aleaviate them. Surgery as the last resort.

M. S. 06/12/2018

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Verified Patient

“Great Doctor!”

Dr. Schaffer has performed two surgeries on me in the past few years and has done an excellent job on both. He's very kind and takes the time to explain everything and answer all your questions I'd highly recommend him.

Anonymous 08/02/2018

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Verified Patient

“thanks doc”

A+ job

Anonymous 02/28/2019

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Verified Patient

“very pleased”

very pleased

Anonymous A. 01/10/2019

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Verified Patient

“Left me very relieved!”

was very honest about the results from over-the-counter snoring aids, and finally gave me a name for my choking problem, and no, I wouldn't die if I passed out! Very understandable explanations.

Leiane Y. 02/07/2023

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Verified Patient

“Knowledgeable and Compassionate”

Have had nothing but good experiences with Dr Schaffer. Sincere, trustworthy, honest, efficient and an overall pleasant Doctor.

Dawn B. 09/07/2018

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Verified Patient

“He is a great doctor & truly cares about his patients.”

Dr. Stephen Schaffer thank you so much for your medical care that I received from you. You are loving , caring and stuck with me all the way to the end of my recovery. I so appreciate your dedication to your patients.

Julie C. 01/30/2020

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Verified Patient

“Caring”

Thorough.

Tim K. 02/14/2020

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Verified Patient

“Life Changing Surgery”

This Surgery has been life changing for me. Since the surgery I have been able to breath better and successfully get proper sleep. Dr. Schaffer was professional and answered all my questions. I was at ease and my surgery went great. I would recommend anyone in need of this surgery to do it "it's life changing". Thank you Dr. Schaffer and thank you ACENT!

Seth C. 06/25/2018

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Verified Patient

“Awesome!”

Very caring, understanding, and helpful to our needs!

Anonymous 10/11/2018

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Verified Patient

“Awesome Experience!!”

Dr Schaffer is awesome! He took care of my daughter in office, surgery and after surgery. After surgery he came and checked on her before he went home when we were in the hospital and when we were going home the next day he came in to check on my daughter. He was super nice and kind and caring.

Anonymous 08/20/2018

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Verified Patient

“Great”

Dr. Schaffer took the time to reassure me that even though he didn't know what was going on, he gave me the peace of mind that it would take time for the problem to go away and that it would take time.

Anonymous A. 04/30/2018

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Verified Patient

“inner ear”

great!

Anonymous 06/28/2019

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Verified Patient

“Clear, kind and knowledgeable”

Dr.Schaffer is always a treat to see and fixed my deviated septum like a pro.

Nicole R. 01/18/2019

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Verified Patient

“calming demeanor”

Listens to everything and responds with care and interest

V. B. 10/16/2020

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Verified Patient

“Awesome”

Everything was excellent The doctor was very informative about everything he was doing and the what the final outcome would be. Changed my life! Thank You very much Dr.Stephen Schaffer. Gob Bless!

Jason H. 10/11/2019

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Verified Patient

“Exceptional care and bedside manner”

He was very good and I felt comfortable talking with him. I think he did a great job with our visit. Thankyou!

Brenna B. 10/08/2018

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Verified Patient

“Life changing.”

I thought my condition was unfixable until dr. Schaffer reassured me that he can help. Thank you dr. Schaffer for changing my life.

M. T. 02/21/2020

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Verified Patient

“good visit”

The doctor was easy to visit with and very knowledgable.

Howard W. 10/02/2018

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Verified Patient

“Amazing!”

Dr Schaffer is so patient and explains things so you can understand. I have recommended him several times. My issue was resolved and I am delighted with the result. Thanks again Dr. Schaffer.

Nancy G. 01/11/2022

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Verified Patient

“Very Good”

thank you for giving a good explaination on my diagnosis

Anonymous 04/25/2019

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Verified Patient

“excellent”

professional

Tonette S. 05/05/2023

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Verified Patient

“excellent”

excellent

Anonymous A. 06/22/2018

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Verified Patient

“Awesome!”

Always a great experience here

Jack C. 09/03/2019

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Verified Patient

“Great to work with”

Answered all questions and Very Helpful. Will definitely recommend to others

Anonymous 04/26/2019

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Verified Patient

“deviated septum”

excellent

Anonymous 11/13/2018

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Verified Patient

“Referral followup”

very professional, explained things so I could understand.

Jim N. 09/21/2018

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Verified Patient

“Excellent”

AI have full confidence in Dr. Schaffers abilities. He is a wonderful doctor.

B. O. 07/09/2019

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Verified Patient

“Personable physician”

Doctor spent time explaining treatment options, great bedside manner and explained conditions effectively and at my level. I was really impressed with him as a physician and felt he was trustworthy in regards to what procedure I needed.

Anonymous A. 06/03/2019

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Verified Patient

“Things were done in a kind professional manner,”

Dr. Schaffer is knowledgeable, kind, and takes his time when interacting with his patients. He never acts like questions are an inconvenience. He makes sure the patient is well informed and comfortable with all aspects of treatment.

Marilyn L. 07/15/2022

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Verified Patient

“great”

very warm and welcoming, explained thoroughly

Fannie R. 11/10/2022

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Verified Patient

“Comfortable visit”

Made me feel at ease and explained everything fully

Anonymous 04/26/2018

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Verified Patient

“execellent”

great job

Anonymous 01/26/2023

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Verified Patient

“Great!!”

I am very grateful for Dr. Shaffer's treatment. His diagnosis of my sinus problem was right on. He brought 3 years of painful, intermittent headaches to an end.

John C. 09/18/2018

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Verified Patient

“Time and money well spent”

Dr. Schaffer was very knowledgeable and willing to field all of my random questions. His answers were easily understood and gave me a greater understanding of my symptoms/condition and what my options were.

Jacob K. 05/14/2018

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Verified Patient

“excellent communication skills”

no problems excellent service

Tonette S. 06/20/2022

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Verified Patient

“Dr. Schaffer is a skilled diplomat.”

I appreciated his knowledge and listening abilities and it was apparent to me that his skill level in checking out my vocal chords was first class.

Robin P. 04/04/2019

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Verified Patient

“Excellent”

Dr. Schaffer has great people skills an was very pleasant to work with.

Anonymous 01/27/2020

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Verified Patient

“Super Happy”

Super happy with the care pre and post op!!!

Larry C. 06/11/2018

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Verified Patient

“Excellent”

Dr. Schaffer is caring, competent and listens to his patients. He has been wonderful to work with!

Anonymous 01/15/2019

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Verified Patient

“One of the very best doctors I have had in my life”

Dr. Kowalski is without a doubt the most broadly skilled doctor I have experienced in my life (62 years of age). He has mastered listening and explanation skills with a strong medical background. His willingness to explain things and truely listen is what I have only experienced previously with Physician Assistants or Nurse Practioners. I find it especially refreshing to see these skills in a specialist.

Philip H. 02/12/2020

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Verified Patient

“Best Experience at the Doctors Office Ever!”

Dr. Kowalski and his staff were friendly, attentive to my needs and concerns and barely made me wait in the waiting room at all. They were extremely flexible with my busy schedule and had great communication throughout the pre op and post op processes. I highly recommend ACENT for all your ear nose and throat needs! Thanks Dr. Kowalski and staff for making this process much less stressful than I expected. I can now breath clearly through my nose which is a big step in my life and I won't forget the care you all showed for me! Cheers
James Thornton

James T. 11/16/2021

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Verified Patient

“great experience”

quick and informative

Gerald M. 10/01/2019

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Verified Patient

“good”

all good

No N. 09/19/2019

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Verified Patient

“Overall great surgeon”

Had a wonderful experience

Anonymous 10/04/2019

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Verified Patient

“Expert, thoughtful care inspires confidence. Highly recommend.”

Personable, professional, on point. Great educator. Kind, expert practitioner and staff. Wonderful communicators, highest standard of care with excellent follow through. Genuinely cares. Powerful health partner. Service excellence every step of the way.

Satisfied A. G. P. M. 06/23/2022

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Verified Patient

“excellent”

extremely kind and helpful

Anonymous 02/27/2020

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Verified Patient

“Couldn't more happy!”

Exceellent! They were able to sqeese me in and take care of my nose bleeds.

Brian M. 11/18/2022

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Verified Patient

“finally some possible answers to a forever cough”

i was given an appt that worked with our traveling schedule from out of town.

Answered our questions and helped us understand the possible problems

Marcia B. 08/01/2019

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Verified Patient

“very happy with the treatment program”

very professional. Willing to answer all of my questions.

Blake H. 10/09/2019

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Verified Patient

“awesome”

Dr. Kowalski, was great and easy to talk to with a concerning medical situation. Thank you to Dr. Kowalski!!!

Natalie R. 03/30/2023

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Verified Patient

“Great demeanor”

He was very helpful in accessing issues and providing answers. Great demeanor and personality.

Anonymous 10/15/2019

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Verified Patient

“good”

good

Beau T. 07/13/2022

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Verified Patient

“ER follow up visit”

Sent by the ER, Given much more explanation than at the ER. very helpful in making the correct decision for me.

Anonymous 07/29/2019

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Verified Patient

“Audra is the best!”

I've been seeing Audra for years. Truly appreciate all she's done for my problem skills. Always look forward to my appointments with her. The front desk staff are also always friendly and professional. The exceptional care and service keeps me coming back year after year.

S. L. 08/31/2018

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Verified Patient

“An awesome experience”

Audra is fabulous and I would prefer to use no one else!

Anonymous A. 04/04/2019

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Verified Patient

“nice experience”

very nice experience

Anonymous A. 09/13/2018

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Verified Patient

“awesome as usual”

awesome as usual

J. L. 04/23/2018

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Verified Patient

“very comforting”

Audra is very detailed and she made me feel very comfortable during my procedures.

Anonymous A. 04/11/2019

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Verified Patient

“The best experience ever.”

Audra was fantastic! She took care of my man brows beautifully!

Molly M. 02/07/2020

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Verified Patient

“Helpful navigating med spa treatments”

Audra and I met and I discussed my aging concerns - she knew exactly which treatments would be most effective for me. I am beyond pleased with my results and overall experience. Audra and her team are knowledgeable and wonderful to work with!

A. H. 09/07/2022

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Verified Patient

“Professional Attention”

Super provider and went out of her way to work with my schedule as well as do a fantastic job.

B. P. 08/14/2019

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Verified Patient

“positively positive every time”

Audra is professional while still being personal. She makes me feel like I am in good hands...not only during procedure but in recommending treatments. I appreciate the comfort I feel with every visit.

Vicky B. 02/13/2019

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Verified Patient

“Audra is amazing!”

I've been seeing Audra for several years now & she just gets better and better. She is always professional, kind, courteous, and a great listener. She is able to make her clients feel at east during personal and perhaps uncomfortable procedures. I highly recommend Audra to other clients - she'll help you look your best!

Anonymous 02/06/2019

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Verified Patient

“very pleasant”

Audra was very gentle and explained each step and product as she went

Susan D. 08/12/2021

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Verified Patient

“great place”

love this place! always listen, extremely helpful!

Anonymous A. 10/31/2019

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Verified Patient

“Relaxing and Soothing”

Audra was very attentive in addressing my skins needs.She was very thorough in explaining each process as she performed my facial. I am very particular because of my sensitive acne prone skin. My skin had never had such a glow! I left looking the best I ever had! I highly recommend her services no matter what skin type! She has the expertise and skills to treat any skin concerns you may have.

C. C. 02/21/2019

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Verified Patient

“Wonderful”

She was so kind and let informed me of the products she was using and why.

Anonymous 09/29/2022

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Verified Patient

“Awesome!”

Knows her stuff!

Wendy B. 09/13/2018

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Verified Patient

“excellent experience”

amazing

Hunter L. 08/09/2021

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Verified Patient

“good”

good

Bob P. 07/11/2022

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Verified Patient

“It was a brief visit and to the point. .”

I did not have to wait long to be seen.

Anonymous 06/28/2022

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Verified Patient

“Excellent”

My clients are Korean Speaking only and were very excited that your office provided this service for the appointment. They wanted me to relay that by making this happen, they felt very important and understood what the Dr. Milligan was doing and the plan of action.

Yung Y. 08/04/2022

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Verified Patient

“Milligan is FANTASTIC!”

This girl deserves a raise! She was incredibly friendly, informative, and downright wonderful! :)

Anonymous 02/22/2019

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Verified Patient

“wonderful experience, no problems whatsoever”

Kind, compassionate and caring with all interactions. I would highly recommend this to anyone.

Tamara S. 06/23/2022

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Verified Patient

“great experience”

good

Steve M. 01/30/2019

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Verified Patient

“positive, informative”

Dr. Milligan was interested, involved, and informative. She answered all my questions and gave me the information I needed to move forward.

Marilyn L. 07/23/2018

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Verified Patient

“always great seeing her!”

She makes you feel at ease, great conversation, I will be coming back annually!

Theresa V. 09/14/2021

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Verified Patient

“fantastic experience”

I've had a hearing loss most of my life. I've also had many hearing tests. I've never had someone take the time to explain hearing and my type of hearing loss like Dr. Milligan. I am so grateful that she took the time to work with me. And I'm considering hearing aids due to her explanations and care with me today.

Janet S. 08/01/2018

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Verified Patient

“Appreciate her time discussing audiogram and choice of hearing aid brands”

postitive experience as well providng a sign language interpreter is very helpful with communication

S. M. 06/28/2022

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Verified Patient

“Great friendly office, very postive experience!”

Great listener. Clearly explained everything and made sure I understood the results. Took the time to answer all of my questions. Very friendly and easy to talk with!

Y. S. 08/11/2022

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Verified Patient

“Very satisfied”

She was very patient, explained everything in a way that's easy to understand. Kind demeaner

Carol G. 06/30/2022

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Verified Patient

“wonderful!”

They were incredibly helpful and easy to work with. The billing department was flexible and I was able to get an appointment in a timelu manner! The doctor was incredibly knowedgeable and kind in her manner.

Kara J. 06/23/2022

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Verified Patient

“Great provider”

She was wonderful and very nice. She worked well with my son and had explained everything to him.

J. B. 08/22/2018

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Verified Patient

“amazing from start to finish”

he was very detailed in all explainations and concerns i had. he took time to listen to my familys concerns as well.

R. G. 06/18/2021

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Verified Patient

“professional”

awesome job

Andrew W. 11/18/2022

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Verified Patient

“Very well-informed and helpful, great experience!”

Dr. Kokesh was very knowledgeable and explained my condition + surgical options in a way that was easy to understand. Would recommend!

K. C. 12/02/2022

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Verified Patient

“Excellent experience”

Dr. Kokesh provided calmness during a worrisome visit.

K. P. 10/14/2019

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Verified Patient

“DR. Kokesh is easy to talk to listens and is prefessional”

excellent

Matt J. 02/08/2023

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Verified Patient

“Dr. Kokesh was clear, kind, and competent.”

Dr. Kokesh was wonderful - very clear and kind in his treatment. He took time to explain everything thoroughly and answer any questions with patience. He was very competent and did a wonderful job with our daughter's surgery!

Sarah M. 11/18/2022

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Verified Patient

“Excellent Attention Paid To My Needs!”

I appreciate the fact that Dr. Kokesh treated me with the utmost respect and professionalism. I left feeling assured and relaxed about what I'm dealing with. Wish all doctors were like him!

Alfonso M. 10/18/2019

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Verified Patient

“excellent doctor”

Dr. Kokesh did my surgery on my nose,. I needed aftercare and he was right there!!! Amazing. How many doctors call to help. Got me in the next day!!

Barbara B. 02/08/2023

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Verified Patient

“Always a pleasure”

Elise brings great results and a charming experience!

L. W. 05/02/2019

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Verified Patient

“Awesome”

Elise is awesome!

Anonymous A. 04/04/2019

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“Elise is a Master!”

T. J. 09/15/2020

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Verified Patient

“i feel beautiful”

Elise is so calm and positive and always does a wonderful job. A follow up is made just in case I need a retouch and I feel completely cared for. Thank you!

Jen M. 02/11/2021

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Verified Patient

“The perfect professional to help me look my BEST!”

I appreciated Elise knowledge and expertise.

Sheila J. 12/02/2022

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Verified Patient

“Wonderful”

Elise is wonderful! She takes the time to explain exactly what is to be done, why the procedure is being done, how it is to be effective and what to expect during the "healing" time.

She is friendly and a joy to be with...Kudos all around. Every member of the staff at ACENT is professional and friendly.

Karan G. 06/13/2018

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Verified Patient

“Short, sweet, and professional!”

Thank you!

Anonymous 06/13/2018

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Verified Patient

“Amazing”

Really great bed side manner.

Tate R. 10/31/2019

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Verified Patient

“Wonderful”

Elise is always so kind, caring and truly cares about the experience of her patients. I just adore her!

Larissa A. 10/24/2022

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Verified Patient

“very professional and personable”

See above.

Ken F. 11/11/2022

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Verified Patient

“Ear Cleaning”

Ears got clogged after going to Hawaii and jumping in the water. Tiffany was quick to get my hearing back to normal. Very friendly and overall a very relaxing experience.

Highly recommend

Anonymous 11/02/2022

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Verified Patient

“very helpful and informative”

excellent

Bob K. 07/06/2022

ACENT Alaska Center for Ear Nose and Throat

(907) 341-4420

Office Hours

Main Specialties

Photos

Main Specialties

Practice Specialties

Medical Specialties

Accepted Insurances

Office & Staff Evaluation

ACENT Alaska Center for Ear Nose and Throat

(907) 341-4420

Office Hours

Main Specialties

Photos

Social Links

Main Specialties

Practice Specialties

Medical Specialties

Accepted Insurances

Office & Staff Evaluation

Review by Alex N. on November 22, 2022 -

Office & Staff Evaluation

Comment - “ My septum is finally fixed. Looking forward to breathe this winter! ”

Review by Jason S. on December 21, 2022 -

Office & Staff Evaluation

Comment - “ Excellent customer service and the staff ”

Review by Michael H. on January 26, 2023 -

Office & Staff Evaluation

Comment - “ very professional, very nice and helpful 5stars. ”

Review by Heather M. on January 04, 2023 -

Office & Staff Evaluation

Comment - “ Outstanding ”

Review by Jordan K. on November 30, 2022 -

Office & Staff Evaluation

Comment - “ Excellent, very approachable and thorough with his assessment ”

Review by Mathew F. on June 20, 2022 -

Office & Staff Evaluation

Comment - “ Informative, kind, and professional. ”

Review by Kevin L. on April 30, 2018 -

Office & Staff Evaluation

Comment - “ Seeing the best ”

Review by Anonymous on October 24, 2018 -

Office & Staff Evaluation

Comment - “ very helpful, listened to my concerns ”

Review by Ben L. on April 23, 2018 -

Office & Staff Evaluation

Comment - “ Awesome doctor and clinic ”

Review by Donn Y. on February 25, 2019 -

Office & Staff Evaluation

Comment - “ Awesome ”

Review by R. K. on February 19, 2022 -

Office & Staff Evaluation

Practice Evaluation

Provider Evaluation

Comment - “ Cochlear Implant Lifesaver! ”

Review by Steph R. on May 15, 2023 -

Office & Staff Evaluation

Comment - “ Best Experiance ”

Review by K. W. on November 16, 2022 -

Office & Staff Evaluation

Comment - “ Wonderful! ”

Review by Anonymous on October 08, 2018 -

Office & Staff Evaluation

Comment - “ great experience ”

Review by Donnie M. on May 01, 2018 -

Office & Staff Evaluation

Comment - “ Pleasant Experience ”

Review by Jerry H. on May 15, 2018 -

Office & Staff Evaluation

Comment - “ excellent/reassuring.....very knowledgeable ”

Review by Michael L. on January 10, 2023 -

Office & Staff Evaluation

Comment - “ awesome ”

Review by Anonymous on February 16, 2023 -

Office & Staff Evaluation

Comment - “ All in all a great experience. ”

Review by Wayne K. on June 19, 2019 -

Office & Staff Evaluation

Comment - “ ear repair ”

Review by Lisa T. on July 11, 2022 -

Office & Staff Evaluation

Comment - “ Phenomenal Care! ”

Review by C. H. on April 20, 2018 -

Office & Staff Evaluation

Comment - “ 6 month follow-up ”

Review by Anonymous on January 30, 2019 -

Office & Staff Evaluation

Comment - “ very personable and informative ”

Review by Joann M. on November 14, 2022 -