Open full review
Review by
Anonymous
on
September 06, 2017
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Lillian Hunter - 6701 N Charles St # 406
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Terrible Front Office”
The worst Front Office experience I've ever had. After holding for 20 minutes to get test results, they unplugged the phones at 5 PM without so much as even asking what I was holding for. They should be ashamed. I liked my doctor but after 10 years going to her I won't be any longer.
Comment - “ Terrible Front Office ”
The worst Front Office experience I've ever had. After holding for 20 minutes to get test results, they unplugged the phones at 5 PM without so much as even asking what I was holding for. They should be ashamed. I liked my doctor but after 10 years going to her I won't be any longer.