Susan L Vild, APRN-CNP

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Review by Anonymous on April 22, 2026 -

Mercy Health - Bay Meadows Family Medicine - 3851 Navarre Ave. Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Susan Vild is definitely focused... ”

Susan Vild is definitely focused on the patient and all factors of health care, from the plan to the cost and coverage. She's relatable and easy to talk to.

Verified Patient

“Susan Vild is definitely focused...”

Susan Vild is definitely focused on the patient and all factors of health care, from the plan to the cost and coverage. She's relatable and easy to talk to.

Anonymous 04/22/2026

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Review by Anonymous on January 10, 2026 -

Mercy Health - Bay Meadows Family Medicine - 3851 Navarre Ave. Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Sue always spends a good amount ... ”

Sue always spends a good amount of time with me and always listens to my concerns.

Verified Patient

“Sue always spends a good amount ...”

Sue always spends a good amount of time with me and always listens to my concerns.

Anonymous 01/10/2026

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Review by Anonymous on December 10, 2025 -

Mercy Health - Bay Meadows Family Medicine - 3851 Navarre Ave. Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Extremely happy... ”

Extremely happy

Verified Patient

“Extremely happy...”

Extremely happy

Anonymous 12/10/2025

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Review by Anonymous on October 03, 2025 -

Mercy Health - Bay Meadows Family Medicine - 3851 Navarre Ave. Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 10/03/2025

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Review by Anonymous on February 21, 2026 -

Mercy Health - Bay Meadows Family Medicine - 3851 Navarre Ave. Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Susan gives exceptional care and... ”

Susan gives exceptional care and always listens to my concerns and gives good medical advice.

Verified Patient

“Susan gives exceptional care and...”

Susan gives exceptional care and always listens to my concerns and gives good medical advice.

Anonymous 02/21/2026

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Review by Anonymous on January 09, 2026 -

Mercy Health - Bay Meadows Family Medicine - 3851 Navarre Ave. Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Sue Vild spent time explaining M... ”

Sue Vild spent time explaining Mercy's Twin Health program and GlpMedications. She went above and beyond to make sure I was informed of all options.

Verified Patient

“Sue Vild spent time explaining M...”

Sue Vild spent time explaining Mercy's Twin Health program and GlpMedications. She went above and beyond to make sure I was informed of all options.

Anonymous 01/09/2026

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Review by Anonymous on November 22, 2025 -

Mercy Health - Bay Meadows Family Medicine - 3851 Navarre Ave. Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Sue is the best!!... ”

Sue is the best!!

Verified Patient

“Sue is the best!!...”

Sue is the best!!

Anonymous 11/22/2025

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Review by Anonymous on August 01, 2025 -

Mercy Health - Bay Meadows Family Medicine - 3851 Navarre Ave. Suite 200

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She talked to me and answered al... ”

She talked to me and answered all my questions

Verified Patient

“She talked to me and answered al...”

She talked to me and answered all my questions

Anonymous 08/01/2025

Office Hours

Nurse Practitioner - Family, Family Medicine Physician - General

Biography

Featured Review See More Reviews

Summary

Photos

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Locations

Affiliated Practices

Mercy Health - Bay Meadows Family Medicine

Mercy Health — Bay Meadows Family Medicine

Practice Colleagues

Tanya Baldwin, MD - Family Medicine Physician

Tara Robinson, MD - Family Medicine Physician

Ahmad Alawneh, MD - Family Medicine Physician

Allyson Konz, APRN-CNP - Family Medicine Physician, Nurse Practitioner

Candace Jewell, APRN-CNP - Nurse Practitioner

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance