Review by Anonymous on September 06, 2025 -
Essentia Health-Lakeside Clinic (Duluth) - 4621 E Superior St
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. McDonald used a computer pro...”
Dr. McDonald used a computer program to see a summary of my earlier visits and tests and shared the information in a conversational tone. I usually send him my talking points by MyChart message. He calls up that message and answers my questions or addresses my concerns within the visit. Based on my submitted questions and a review of my home-test results, he answered my questions about any need for colonoscopy; he changed one Rx to a different medication; he changed the dose of another medication; he ordered a PSA; he ordered an ultrasound of my thyroid nodules; and he sent a referral for an Endocrinologist visit. He explained these actions as he did them and verified my understanding. He explained the need for another blood test and walked me to the lab and spoke to the lab employee.
Comment - “ Dr. McDonald used a computer pro... ”
Dr. McDonald used a computer program to see a summary of my earlier visits and tests and shared the information in a conversational tone. I usually send him my talking points by MyChart message. He calls up that message and answers my questions or addresses my concerns within the visit. Based on my submitted questions and a review of my home-test results, he answered my questions about any need for colonoscopy; he changed one Rx to a different medication; he changed the dose of another medication; he ordered a PSA; he ordered an ultrasound of my thyroid nodules; and he sent a referral for an Endocrinologist visit. He explained these actions as he did them and verified my understanding. He explained the need for another blood test and walked me to the lab and spoke to the lab employee.