Review by Anonymous on May 20, 2026 -
Vanderbilt Orthopaedics Franklin - 206 Bedford Way
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. Rummo left us in the exam ro...”
Dr. Rummo left us in the exam room for OVER 45 minutes before anyone even came in to get her for xray. After xray we waited another 30 min before he rushed in and spent less than 5 minutes telling us xray results, his diagnosis and treatment plan. We will never use Vanderbilt bone and joint again. They should take notes from the other clinics like Franklin/Williamson Bone and Joint on how to better care for patients and how to better manage their schedules. I've never experienced such poor patient care within a Vanderbilt facility as I have with Dr. Rummo's office. We would have walked out had we not spent so much time waiting. Extremely disappointed.
Comment - “ Dr. Rummo left us in the exam ro... ”
Dr. Rummo left us in the exam room for OVER 45 minutes before anyone even came in to get her for xray. After xray we waited another 30 min before he rushed in and spent less than 5 minutes telling us xray results, his diagnosis and treatment plan. We will never use Vanderbilt bone and joint again. They should take notes from the other clinics like Franklin/Williamson Bone and Joint on how to better care for patients and how to better manage their schedules. I've never experienced such poor patient care within a Vanderbilt facility as I have with Dr. Rummo's office. We would have walked out had we not spent so much time waiting. Extremely disappointed.