Review by Anonymous on January 05, 2026 -
Providence Medical Group Bridgeport Family Medicine - 18040 Southwest Lower Boones Ferry Road Suite 304
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“The receptionist welcomed me and...”
The receptionist welcomed me and quickly verified me based on my answers. I completed the online check in so the receptionist again verified I was ready for my appointment. I was called back within 5 minutes and the assistant asked me verifying questions before she took my vitals. After she was done Dr. Chang came in and she pulled up my info and verified I was who she was supposed to be. My follow up was related to my diabetes diagnosis and we went over my labs and checked if I needed any refills. She listened to a couple of my questions and answered them to my satisfaction. Dr. Chang is very professional and instills confidence with her knowledge. I enjoy the team Dr. Chang is a part of. Thank you.
Comment - “ The receptionist welcomed me and... ”
The receptionist welcomed me and quickly verified me based on my answers. I completed the online check in so the receptionist again verified I was ready for my appointment. I was called back within 5 minutes and the assistant asked me verifying questions before she took my vitals. After she was done Dr. Chang came in and she pulled up my info and verified I was who she was supposed to be. My follow up was related to my diabetes diagnosis and we went over my labs and checked if I needed any refills. She listened to a couple of my questions and answered them to my satisfaction. Dr. Chang is very professional and instills confidence with her knowledge. I enjoy the team Dr. Chang is a part of. Thank you.