Review by Stephen R. on October 18, 2022 -
UMass Memorial Medical Center - Memorial Campus - 119 Belmont Street
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
 - Courtesy of Practice Staff
 - Appearance & Atmosphere of Office
 - Handling of Billing & Insurance
 - Average Wait Time 6 to 10 minutes
 
Provider Evaluation
- Willingness to Spend Time with You
 - Listening Skills
 - Clear explanations
 - Trust in Decision Making
 - Accuracy of Diagnosis
 - Post-Visit Follow-Up
 
“First Patient visit for neck pain”
                Highly professional and knowledgeable. Listened and communicated options clearly and directly.
Excellent caregiver particularly in today's environment            
                    
Comment - “ First Patient visit for neck pain ”
Highly professional and knowledgeable. Listened and communicated options clearly and directly. Excellent caregiver particularly in today's environment