Melissa Ann W Kellis, APRN-CNP

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Review by Anonymous on February 01, 2026 -

Mercy Health - Springfield Heart House - 100 W. McCreight Ave., First Floor

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Melissa is TOP NOTCH. She listen... ”

Melissa is TOP NOTCH. She listens and provides timely answers. She provides the time I desire and always shows real concern and compassion and commitment.

Verified Patient

“Melissa is TOP NOTCH. She listen...”

Melissa is TOP NOTCH. She listens and provides timely answers. She provides the time I desire and always shows real concern and compassion and commitment.

Anonymous 02/01/2026

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Review by Anonymous on December 30, 2025 -

Mercy Health - Springfield Heart House - 100 W. McCreight Ave., First Floor

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ My NP is very caring and takes t... ”

My NP is very caring and takes time to listen to you

Verified Patient

“My NP is very caring and takes t...”

My NP is very caring and takes time to listen to you

Anonymous 12/30/2025

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Review by Anonymous on November 15, 2025 -

Mercy Health - Springfield Heart House - 100 W. McCreight Ave., First Floor

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Great Doctors and Staff... ”

Great Doctors and Staff

Verified Patient

“Great Doctors and Staff...”

Great Doctors and Staff

Anonymous 11/15/2025

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Review by Anonymous on August 29, 2025 -

Mercy Health - Springfield Heart House - 100 W. McCreight Ave., First Floor

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Melissa was very thorough checki... ”

Melissa was very thorough checking test results with prior test.

Verified Patient

“Melissa was very thorough checki...”

Melissa was very thorough checking test results with prior test.

Anonymous 08/29/2025

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Review by Anonymous on June 26, 2025 -

Mercy Health - Springfield Heart House - 100 W. McCreight Ave., First Floor

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 06/26/2025

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Review by Anonymous on January 18, 2026 -

Mercy Health - Springfield Heart House - 100 W. McCreight Ave., First Floor

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Missy is the best.... ”

Missy is the best.

Verified Patient

“Missy is the best....”

Missy is the best.

Anonymous 01/18/2026

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Review by Anonymous on November 22, 2025 -

Mercy Health - Springfield Heart House - 100 W. McCreight Ave., First Floor

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good job... ”

Good job

Verified Patient

“Good job...”

Good job

Anonymous 11/22/2025

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Review by Anonymous on October 09, 2025 -

Mercy Health - Springfield Heart House - 100 W. McCreight Ave., First Floor

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent experience... ”

Excellent experience

Verified Patient

“Excellent experience...”

Excellent experience

Anonymous 10/09/2025

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Review by Anonymous on July 18, 2025 -

Mercy Health - Springfield Heart House - 100 W. McCreight Ave., First Floor

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Well informed... ”

Well informed

Verified Patient

“Well informed...”

Well informed

Anonymous 07/18/2025

Nurse Practitioner - General

Biography

Featured Review See More Reviews

Summary

Photos

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Locations

Affiliated Practices

Mercy Health - Springfield Heart House

Mercy Health - Urbana Heart House

Mercy Health — Springfield Heart House

Practice Colleagues

Sayed Tariq Rizvi, MD - Internal Medicine Physician

Muhammad Ashraf, MD - Internal Medicine Physician

Ariel Sterner, APRN-CNP - Nurse Practitioner

Erika Nelson, APRN-CNP - Nurse Practitioner

Faiq Akhter, MD - Internal Medicine Physician

Waseem Sajjad, MD - Internal Medicine Physician

Mohammed Khan, MD - Internal Medicine Physician

Tiffany Beedy, APRN-CNP - Nurse Practitioner

Akber Mohammed, MD - Internal Medicine Physician

Pradeep Gujja, MD - Internal Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance