Review by Anonymous on February 17, 2026 -
Sentara Timber Way Health Center at 13892 Timber Way - 13892 Timber Way
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. MacKay is an exceptional doc...”
Dr. MacKay is an exceptional doctor. He's very professional, knowledgeable and displays a high level of commitment to his patients. He didn't make me feel like we needed to hurry up so he could get to his next patient. I appreciate that he took time to listen to me, go over my results and discuss my health goals for the future.
Comment - “ Dr. MacKay is an exceptional doc... ”
Dr. MacKay is an exceptional doctor. He's very professional, knowledgeable and displays a high level of commitment to his patients. He didn't make me feel like we needed to hurry up so he could get to his next patient. I appreciate that he took time to listen to me, go over my results and discuss my health goals for the future.