Luanne A. McCloskey, PA

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Review by Anonymous on February 27, 2024 -

Baystate Plastic & Reconstructive Surgery - Springfield - Medical Center Drive - 2 Medical Center Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Great care by all the staff & pr... ”

Great care by all the staff & providers!

Verified Patient

“Great care by all the staff & pr...”

Great care by all the staff & providers!

Anonymous 02/27/2024

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Review by Anonymous on February 13, 2024 -

Baystate Plastic & Reconstructive Surgery - Springfield - Medical Center Drive - 2 Medical Center Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ This visit was a result of a con... ”

This visit was a result of a concern for a cyst on my finger. This was my first visit to a plastic surgeon. Very pleasant visit.

Verified Patient

“This visit was a result of a con...”

This visit was a result of a concern for a cyst on my finger. This was my first visit to a plastic surgeon. Very pleasant visit.

Anonymous 02/13/2024

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Review by Anonymous on November 25, 2023 -

Baystate Plastic & Reconstructive Surgery - Springfield - Medical Center Drive - 2 Medical Center Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She explained exactly what I nee... ”

She explained exactly what I needed to do

Verified Patient

“She explained exactly what I nee...”

She explained exactly what I needed to do

Anonymous 11/25/2023

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Review by Anonymous on May 23, 2023 -

Baystate Plastic & Reconstructive Surgery - Springfield - Medical Center Drive - 2 Medical Center Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Positive experience.... ”

Positive experience.

Verified Patient

“Positive experience....”

Positive experience.

Anonymous 05/23/2023

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Review by Anonymous on December 19, 2022 -

Baystate Plastic & Reconstructive Surgery - Springfield - Medical Center Drive - 2 Medical Center Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She is amazing!! Gave details fo... ”

She is amazing!! Gave details for care treatment and development. Was receptive to my situation and understanding. Willing to work with me. She took her time and cared for my discomfort with removing my stitches. I appreciate her and can't wait to see her January [...]! Happy Holidays! And a HAPPY NEW YEAR!!

Verified Patient

“She is amazing!! Gave details fo...”

Anonymous 12/19/2022

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Review by Anonymous on February 19, 2024 -

Baystate Plastic & Reconstructive Surgery - Springfield - Medical Center Drive - 2 Medical Center Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good experience.... ”

Good experience.

Verified Patient

“Good experience....”

Good experience.

Anonymous 02/19/2024

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Review by Anonymous on February 12, 2024 -

Baystate Plastic & Reconstructive Surgery - Springfield - Medical Center Drive - 2 Medical Center Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ People were great... ”

People were great

Verified Patient

“People were great...”

People were great

Anonymous 02/12/2024

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Review by Anonymous on October 30, 2023 -

Baystate Plastic & Reconstructive Surgery - Springfield - Medical Center Drive - 2 Medical Center Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 10/30/2023

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Review by Anonymous on March 17, 2023 -

Baystate Plastic & Reconstructive Surgery - Springfield - Medical Center Drive - 2 Medical Center Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ My provider was helpful, treated... ”

My provider was helpful, treated me very well.

Verified Patient

“My provider was helpful, treated...”

My provider was helpful, treated me very well.

Anonymous 03/17/2023

Office Hours

Physician Assistant - General

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Office & Staff Evaluation Not rated

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Baystate Plastic & Reconstructive Surgery - Springfield - Medical Center Drive

Baystate Medical Center

Practice Colleagues

Syeda Al Rafai, MD - Internal Medicine Physician, Student

Munther Mamdouh Queisi, MD - Student

Daisy Dempsey, MD - Student

Michael Penna, DO - Student

Henry Bradford, MD - Psychiatrist

Sean Robinson, - Certified Registered Nurse Anesthetist

Dr Zeina Hamadeh, MD - Physician Assistant

Anthony Pugliese, MD - Student

Devin Caugh, MD - Student

Amir El Hamed Abou Aitah, MD - Student

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance