Open full review
Review by Anonymous on November 16, 2025 -
Pulmonary Medicine of Nacogdoches | 4848 NE Stallings Dr - 4848 NE Stallings Dr Ste 207
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“Dr. Whitley was extremely thorou...”
Dr. Whitley was extremely thorough and went above and beyond an initial appointment. For example, he was able to contact my insurance company and get approval for me to have a CT scan in less than five minutes. Then, he sent me across the street for the CT scan, which took a total of 15 minutes. Dr. Whitley called the next morning to share the scan results and the need to have further tests. The scheduler called that afternoon and set the tests up. I appreciated the efficiency of everyone.
Comment - “ Dr. Whitley was extremely thorou... ”
Dr. Whitley was extremely thorough and went above and beyond an initial appointment. For example, he was able to contact my insurance company and get approval for me to have a CT scan in less than five minutes. Then, he sent me across the street for the CT scan, which took a total of 15 minutes. Dr. Whitley called the next morning to share the scan results and the need to have further tests. The scheduler called that afternoon and set the tests up. I appreciated the efficiency of everyone.