Lou Anne Justus, PA-C

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Review by Anonymous on May 05, 2026 -

ProMedica Physicians Family Medicine - Onsted - 400 North Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Lou Anne Justus is very knowledg... ”

Lou Anne Justus is very knowledgeable, listens to me, and is easy to talk to.

Verified Patient

“Lou Anne Justus is very knowledg...”

Lou Anne Justus is very knowledgeable, listens to me, and is easy to talk to.

Anonymous 05/05/2026

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Review by Anonymous on March 20, 2026 -

ProMedica Physicians Family Medicine - Onsted - 400 North Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very good... ”

Very good

Verified Patient

“Very good...”

Very good

Anonymous 03/20/2026

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Review by Anonymous on October 22, 2025 -

ProMedica Physicians Family Medicine - Onsted - 400 North Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very pleased with everyone... ”

Very pleased with everyone

Verified Patient

“Very pleased with everyone...”

Very pleased with everyone

Anonymous 10/22/2025

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Review by Anonymous on July 30, 2025 -

ProMedica Physicians Family Medicine - Onsted - 400 North Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Just a great pa... ”

Just a great pa

Verified Patient

“Just a great pa...”

Just a great pa

Anonymous 07/30/2025

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Review by Anonymous on July 01, 2025 -

ProMedica Physicians Family Medicine - Onsted - 400 North Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I felt that Id made a mistake by... ”

I felt that Id made a mistake by making the appointment. I was really not feeling well for a few months and not getting better. I was surprised when I was treated like my health issues seemed to be too many for one appointment. Not sure what I could have done differently. I explained to the receptionist when I called what I needed.

Verified Patient

“I felt that Id made a mistake by...”

Anonymous 07/01/2025

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Review by Anonymous on April 03, 2026 -

ProMedica Physicians Family Medicine - Onsted - 400 North Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Lou Anne is THE BEST... ”

Lou Anne is THE BEST

Verified Patient

“Lou Anne is THE BEST...”

Lou Anne is THE BEST

Anonymous 04/03/2026

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Review by Anonymous on October 23, 2025 -

ProMedica Physicians Family Medicine - Onsted - 400 North Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She is absolutely amazing. Care... ”

She is absolutely amazing. Cares so much about both my wife and myself. Very concerned about our proper care. So thankful to have her caring for us

Verified Patient

“She is absolutely amazing. Care...”

She is absolutely amazing. Cares so much about both my wife and myself. Very concerned about our proper care. So thankful to have her caring for us

Anonymous 10/23/2025

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Review by Anonymous on September 24, 2025 -

ProMedica Physicians Family Medicine - Onsted - 400 North Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I love my provider. She is one o... ”

I love my provider. She is one of the best I have come across I do not want to go anywhere else.

Verified Patient

“I love my provider. She is one o...”

I love my provider. She is one of the best I have come across I do not want to go anywhere else.

Anonymous 09/24/2025

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Review by Anonymous on July 17, 2025 -

ProMedica Physicians Family Medicine - Onsted - 400 North Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Cordial and considerate about pa... ”

Cordial and considerate about patience's concerns

Verified Patient

“Cordial and considerate about pa...”

Cordial and considerate about patience's concerns

Anonymous 07/17/2025

Family Medicine Physician - General

Biography

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Summary

Practice & Hospital Affiliations

Photos

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Provider Evaluation

Locations

Affiliated Practices

ProMedica Physicians Family Medicine - Onsted

Practice Colleagues

Matt Hall, PA-C - Physician Assistant

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance