Review by Anonymous on October 26, 2025 -
Essentia Health-Mid Dakota Bismarck 9th St Clinic - 401 N 9th St
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“The care provider was very defen...”
The care provider was very defensive , triggered by questions , triggered by me trying to understand or trying to correct information or give her information, seemed agitated for even trying to relay info from other specialists to her, or ask about diagnostics I had read , was not empathetic to my situation where we might have a change in insurance and didn't seem to matter to her that it would cost us thousands of dollars to redo tests and imaging I just had done and she said "well not everything goes to plan " - I feel like I had to de escalate the appt , I felt interrupted when I would try to give the right information , I left the office with no plan besides another colonoscopy and another CT SCAN , no advice to track foods or change anything or follow-ups
Comment - “ The care provider was very defen... ”
The care provider was very defensive , triggered by questions , triggered by me trying to understand or trying to correct information or give her information, seemed agitated for even trying to relay info from other specialists to her, or ask about diagnostics I had read , was not empathetic to my situation where we might have a change in insurance and didn't seem to matter to her that it would cost us thousands of dollars to redo tests and imaging I just had done and she said "well not everything goes to plan " - I feel like I had to de escalate the appt , I felt interrupted when I would try to give the right information , I left the office with no plan besides another colonoscopy and another CT SCAN , no advice to track foods or change anything or follow-ups