Review by Anonymous on November 15, 2025 -
Northeast Georgia Physicians Group Toccoa Clinic Family Medicine - 58 Big A Road
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“There was a ? About her explaini...”
There was a ? About her explaining things that needs additional explanation. I asked her about an off label use of a specific medication. She had not heard of it and immediately started to try to pull up some studies. At that moment the only 2 that came up were from the '70's and '80's. She is doing further research and we will discuss after she has found some answers. Dr Novotna has been my provider for years. She has always been great. If she left your practice so would I. I have a chronic condition and am in the office 2-4 times a year. I always receive great care and consideration of what is going on in my life. She also has a great nurse.
Comment - “ There was a ? About her explaini... ”
There was a ? About her explaining things that needs additional explanation. I asked her about an off label use of a specific medication. She had not heard of it and immediately started to try to pull up some studies. At that moment the only 2 that came up were from the '70's and '80's. She is doing further research and we will discuss after she has found some answers. Dr Novotna has been my provider for years. She has always been great. If she left your practice so would I. I have a chronic condition and am in the office 2-4 times a year. I always receive great care and consideration of what is going on in my life. She also has a great nurse.