Review by Anonymous on October 24, 2025 -
Henry Ford Medical Center - New Center One - 3031 W Grand Blvd
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. Roberts was clear in her exp...”
Dr. Roberts was clear in her explanation regarding my medical needs. She was patient when I asked questions and responded directly to my inquiries. I felt comfortable talking with Dr. Roberts and the confidence she displayed was reassuring. The doctor explained the examination prior to performing it. She informed me of what to expect during the exam. Dr. Roberts explained her findings and what options I had to determine the correct diagnosis and treatment procedures. Clear Instructions were given to me regarding the next steps needed to move forward with determining a diagnosis and what treatments would be available.
Comment - “ Dr. Roberts was clear in her exp... ”
Dr. Roberts was clear in her explanation regarding my medical needs. She was patient when I asked questions and responded directly to my inquiries. I felt comfortable talking with Dr. Roberts and the confidence she displayed was reassuring. The doctor explained the examination prior to performing it. She informed me of what to expect during the exam. Dr. Roberts explained her findings and what options I had to determine the correct diagnosis and treatment procedures. Clear Instructions were given to me regarding the next steps needed to move forward with determining a diagnosis and what treatments would be available.