Laura Lei Zhong Gaff

Open full review

Review by Anonymous on May 11, 2026 -

Providence Medical Group - Mercantile - 4004 Kruse Way Place Suite 300

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ good... ”

good

Verified Patient

“good...”

good

Anonymous 05/11/2026

Open full review

Review by Anonymous on April 26, 2026 -

Providence Medical Group - Mercantile - 4004 Kruse Way Place Suite 300

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Laura Gaff is awesome, genui... ”

Dr. Laura Gaff is awesome, genuine, extremely knowledgeable & a gift. Thank God for her & her wonderful staff!

Verified Patient

“Dr. Laura Gaff is awesome, genui...”

Dr. Laura Gaff is awesome, genuine, extremely knowledgeable & a gift. Thank God for her & her wonderful staff!

Anonymous 04/26/2026

Open full review

Review by Anonymous on April 16, 2026 -

Providence Medical Group - Mercantile - 4004 Kruse Way Place Suite 300

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very happy with my doctor Laura ... ”

Very happy with my doctor Laura Gaff!!

Verified Patient

“Very happy with my doctor Laura ...”

Very happy with my doctor Laura Gaff!!

Anonymous 04/16/2026

Open full review

Review by Anonymous on March 17, 2026 -

Providence Medical Group - Mercantile - 4004 Kruse Way Place Suite 300

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent... ”

Excellent

Verified Patient

“Excellent...”

Excellent

Anonymous 03/17/2026

Open full review

Review by Anonymous on March 13, 2026 -

Providence Medical Group - Mercantile - 4004 Kruse Way Place Suite 300

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ At Kruse Eay Merchantile the ope... ”

At Kruse Eay Merchantile the operation is excellent.

Verified Patient

“At Kruse Eay Merchantile the ope...”

At Kruse Eay Merchantile the operation is excellent.

Anonymous 03/13/2026

Open full review

Review by Anonymous on April 27, 2026 -

Providence Medical Group - Mercantile - 4004 Kruse Way Place Suite 300

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She is a new doctor for me as my... ”

She is a new doctor for me as my regular PCP retired. She had reviewed my records and was prepared to talk with me about my concerns.

Verified Patient

“She is a new doctor for me as my...”

She is a new doctor for me as my regular PCP retired. She had reviewed my records and was prepared to talk with me about my concerns.

Anonymous 04/27/2026

Open full review

Review by Anonymous on April 18, 2026 -

Providence Medical Group - Mercantile - 4004 Kruse Way Place Suite 300

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent as always.... ”

Excellent as always.

Verified Patient

“Excellent as always....”

Excellent as always.

Anonymous 04/18/2026

Open full review

Review by Anonymous on April 09, 2026 -

Providence Medical Group - Mercantile - 4004 Kruse Way Place Suite 300

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very happy with my care... ”

Very happy with my care

Verified Patient

“Very happy with my care...”

Very happy with my care

Anonymous 04/09/2026

Open full review

Review by Anonymous on March 14, 2026 -

Providence Medical Group - Mercantile - 4004 Kruse Way Place Suite 300

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I just feel good each time I vis... ”

I just feel good each time I visited the provider. The provider has been helpful to look after my health care. Thanks.

Verified Patient

“I just feel good each time I vis...”

I just feel good each time I visited the provider. The provider has been helpful to look after my health care. Thanks.

Anonymous 03/14/2026

Open full review

Review by Anonymous on March 08, 2026 -

Providence Medical Group - Mercantile - 4004 Kruse Way Place Suite 300

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Zhong is AMAZING and I am gr... ”

Dr. Zhong is AMAZING and I am grateful she is my Physician

Verified Patient

“Dr. Zhong is AMAZING and I am gr...”

Dr. Zhong is AMAZING and I am grateful she is my Physician

Anonymous 03/08/2026

Office Hours

Family Medicine Physician - General

Biography

Featured Review See More Reviews

Summary

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Provider Evaluation

Locations

Affiliated Practices

Legacy Medical Group-Lake Oswego - a department of Legacy Meridian Park Medical Center

Providence Medical Group - Mercantile

Practice Colleagues

Sayali Kulkarni, - Family Medicine Physician

Jeffrey Turner, MD - Family Medicine Physician

Janel Guyette, MD - Family Medicine Physician

Darren Lewis, - Family Medicine Physician

Kristina Rashid, - Family Medicine Physician

Colleen Finnegan, - Internal Medicine Physician

Marco Valencia, MD - Family Medicine Physician

Rachel Kvamme, - Psychologist

Dr Jay Brown, MD - Internal Medicine Physician

Josh Gepner, MD - Family Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance