Review by Anonymous on December 15, 2025 -
Baylor Scott & White Hillcrest Clinic - China Spring - 9821 China Spring Rd
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. Bates is an outstanding prov...”
Dr. Bates is an outstanding provider! She is very informative, compassionate, and thorough. She takes her time during appointments; I never feel rushed and my concerns are always addressed. I feel very blessed to be a patient of Dr. Bates as she has provided my most pleasant healthcare experience thus far.
Comment - “ Dr. Bates is an outstanding prov... ”
Dr. Bates is an outstanding provider! She is very informative, compassionate, and thorough. She takes her time during appointments; I never feel rushed and my concerns are always addressed. I feel very blessed to be a patient of Dr. Bates as she has provided my most pleasant healthcare experience thus far.