Krystle Bates, MD

University	Degree	Focus	Graduated
Virginia Commonwealth University Medical School (Education)	Other Degree	Other	2015

Institution	Focus	Year
Residency - Virginia Commonwealth University Medical School	Family Medicine	2018

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Review by Anonymous on May 22, 2026 -

Baylor Scott & White Hillcrest Clinic - China Spring - 9821 China Spring Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ It Rocked... ”

It Rocked

Verified Patient

“It Rocked...”

It Rocked

Anonymous 05/22/2026

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Review by Anonymous on April 25, 2026 -

Baylor Scott & White Hillcrest Clinic - China Spring - 9821 China Spring Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 04/25/2026

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Review by Anonymous on March 20, 2026 -

Baylor Scott & White Hillcrest Clinic - China Spring - 9821 China Spring Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She's a fabulous human being! Lo... ”

She's a fabulous human being! Love her! She is so professional and tentative! So blessed to have her as my doctor!

Verified Patient

“She's a fabulous human being! Lo...”

She's a fabulous human being! Love her! She is so professional and tentative! So blessed to have her as my doctor!

Anonymous 03/20/2026

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Review by Anonymous on February 14, 2026 -

Baylor Scott & White Hillcrest Clinic - China Spring - 9821 China Spring Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She listens and takes time to an... ”

She listens and takes time to answer any questions. Very transparent

Verified Patient

“She listens and takes time to an...”

She listens and takes time to answer any questions. Very transparent

Anonymous 02/14/2026

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Review by Anonymous on January 25, 2026 -

Baylor Scott & White Hillcrest Clinic - China Spring - 9821 China Spring Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She expressed concerns over my i... ”

She expressed concerns over my issue

Verified Patient

“She expressed concerns over my i...”

She expressed concerns over my issue

Anonymous 01/25/2026

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Review by Anonymous on May 13, 2026 -

Baylor Scott & White Hillcrest Clinic - China Spring - 9821 China Spring Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent service... ”

Excellent service

Verified Patient

“Excellent service...”

Excellent service

Anonymous 05/13/2026

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Review by Anonymous on April 10, 2026 -

Baylor Scott & White Hillcrest Clinic - China Spring - 9821 China Spring Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Bates is especially knowledg... ”

Dr. Bates is especially knowledgeable about the human body, mind, and soul.

Verified Patient

“Dr. Bates is especially knowledg...”

Dr. Bates is especially knowledgeable about the human body, mind, and soul.

Anonymous 04/10/2026

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Review by Anonymous on March 17, 2026 -

Baylor Scott & White Hillcrest Clinic - China Spring - 9821 China Spring Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She's the best doctor I've ever ... ”

She's the best doctor I've ever had!!

Verified Patient

“She's the best doctor I've ever ...”

She's the best doctor I've ever had!!

Anonymous 03/17/2026

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Review by Anonymous on February 09, 2026 -

Baylor Scott & White Hillcrest Clinic - China Spring - 9821 China Spring Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ The sweetest and most caring doc... ”

The sweetest and most caring doctor ever!

Verified Patient

“The sweetest and most caring doc...”

The sweetest and most caring doctor ever!

Anonymous 02/09/2026

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Review by Anonymous on January 18, 2026 -

Baylor Scott & White Hillcrest Clinic - China Spring - 9821 China Spring Rd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Every time I see Dr Bates I trul... ”

Every time I see Dr Bates I truly feel like she is invested in my health. I have had so many experiences in the past with providers who won't listen to my concerns and brush me off. She pays close attention to details and makes me feel like she is providing care how she would for a family member.

Verified Patient

“Every time I see Dr Bates I trul...”

Anonymous 01/18/2026

Office Hours

Family Medicine Physician - General

Highlights

Biography

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Summary

Provider Training

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Reviews

Office & Staff Evaluation

Provider Evaluation

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Affiliated Practices

Baylor Scott & White Hillcrest Clinic - China Spring

Practice Colleagues

Jennifer Cain, FNP - Family Medicine Physician

Amy Talbert, MD - Family Medicine Physician

Stephen Mccall, MD - Family Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance