Kristen K File, PA-C

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Review by Anonymous on April 25, 2026 -

Bon Secours Piedmont Orthopaedics, Fountain Inn - 910 N Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Love Kirsten... ”

Love Kirsten

Verified Patient

“Love Kirsten...”

Love Kirsten

Anonymous 04/25/2026

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Review by Anonymous on March 20, 2026 -

Bon Secours Piedmont Orthopaedics, Fountain Inn - 910 N Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent service provided by th... ”

Excellent service provided by the PA.

Verified Patient

“Excellent service provided by th...”

Excellent service provided by the PA.

Anonymous 03/20/2026

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Review by Anonymous on February 02, 2026 -

Bon Secours Piedmont Orthopaedics, Fountain Inn - 910 N Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ The provider was very friendly a... ”

The provider was very friendly and kind. I enjoyed my visit with her.

Verified Patient

“The provider was very friendly a...”

The provider was very friendly and kind. I enjoyed my visit with her.

Anonymous 02/02/2026

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Review by Anonymous on November 09, 2025 -

Bon Secours Piedmont Orthopaedics, Fountain Inn - 910 N Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I was seen by Kristen File, PA -... ”

I was seen by Kristen File, PA - provided me with clear explanations of possible issue with my foot and wanted another test to aid in providing the correct treatment plan. She's a very knowledgeable PA, who has a great personality and was very easy to talk with.

Verified Patient

“I was seen by Kristen File, PA -...”

Anonymous 11/09/2025

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Review by Anonymous on July 03, 2025 -

Bon Secours Piedmont Orthopaedics, Fountain Inn - 910 N Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Kristen was very thorough... ”

Kristen was very thorough

Verified Patient

“Kristen was very thorough...”

Kristen was very thorough

Anonymous 07/03/2025

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Review by Anonymous on April 03, 2026 -

Bon Secours Piedmont Orthopaedics, Fountain Inn - 910 N Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Kristen File was awesome. She di... ”

Kristen File was awesome. She did an excellent job of describing the issues and discussing treatment path going forward. One of the best experiences I've ever had

Verified Patient

“Kristen File was awesome. She di...”

Kristen File was awesome. She did an excellent job of describing the issues and discussing treatment path going forward. One of the best experiences I've ever had

Anonymous 04/03/2026

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Review by Anonymous on February 11, 2026 -

Bon Secours Piedmont Orthopaedics, Fountain Inn - 910 N Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Kristen is simply the best in al... ”

Kristen is simply the best in all categories!!

Verified Patient

“Kristen is simply the best in al...”

Kristen is simply the best in all categories!!

Anonymous 02/11/2026

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Review by Anonymous on November 22, 2025 -

Bon Secours Piedmont Orthopaedics, Fountain Inn - 910 N Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ This is an excellent and caring ... ”

This is an excellent and caring practice

Verified Patient

“This is an excellent and caring ...”

This is an excellent and caring practice

Anonymous 11/22/2025

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Review by Anonymous on August 20, 2025 -

Bon Secours Piedmont Orthopaedics, Fountain Inn - 910 N Main St

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ My care provider was very profes... ”

My care provider was very professional,and nice and kind to my wife and I

Verified Patient

“My care provider was very profes...”

My care provider was very professional,and nice and kind to my wife and I

Anonymous 08/20/2025

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Review by Anonymous on June 11, 2025 -

Bon Secours Piedmont Orthopaedics, Grove Road - 1050 Grove Road

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ The PA was exceptional... ”

The PA was exceptional

Verified Patient

“The PA was exceptional...”

The PA was exceptional

Anonymous 06/11/2025

Office Hours

Physician Assistant - General, Orthopaedic Surgeon - General

Biography

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Summary

Photos

Specialties

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Medical Specialties

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Reviews

Office & Staff Evaluation Not rated

Locations

Affiliated Practices

Bon Secours Piedmont Orthopaedics, Fountain Inn

Bon Secours Piedmont Orthopaedics, Grove Road

Bon Secours Piedmont Orthopaedics, International Drive

Piedmont Orthopaedics

Practice Colleagues

Jennifer Martin, MD - Physical Medicine & Rehabilitation Physician

Jason Looper, PA-C - Orthopaedic Surgeon, Physician Assistant

Jack Sizemore, PA-C - Orthopaedic Surgeon, Physician Assistant

Chay Shipley, PA-C - Orthopaedic Surgeon, Physician Assistant

Katherine Banks, PA-C - Orthopaedic Surgeon, Physician Assistant

Stephanie Van Camp, APRN-CNP - Nurse Practitioner, Orthopaedic Surgeon

Michael Tollison, MD - Orthopaedic Surgeon

Dylan Watson, MD - Orthopaedic Surgeon

Benjamin Koch, MD - Orthopaedic Surgeon

Christopher Kavolus, MD - Orthopaedic Surgeon

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance