Kimberly L Underwood, PA-C

Open full review

Review by Anonymous on January 31, 2026 -

Mercy Health - Howland Pain Medicine - 1934 Niles Cortland Road NE Suite B

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Mrs. Underwood has my respect an... ”

Mrs. Underwood has my respect and faith as my doctor.

Verified Patient

“Mrs. Underwood has my respect an...”

Mrs. Underwood has my respect and faith as my doctor.

Anonymous 01/31/2026

Open full review

Review by Anonymous on December 10, 2025 -

Mercy Health - Howland Pain Medicine - 1934 Niles Cortland Road NE Suite B

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 12/10/2025

Open full review

Review by Anonymous on October 06, 2025 -

Mercy Health - Howland Pain Medicine - 1934 Niles Cortland Road NE Suite B

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Kim Underwood is very nice, she ... ”

Kim Underwood is very nice, she always ask me Irving need anythingAnd she listens when I speak.

Verified Patient

“Kim Underwood is very nice, she ...”

Kim Underwood is very nice, she always ask me Irving need anythingAnd she listens when I speak.

Anonymous 10/06/2025

Open full review

Review by Anonymous on July 12, 2025 -

Mercy Health - Howland Pain Medicine - 1934 Niles Cortland Road NE Suite B

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I was impressed with how thoroug... ”

I was impressed with how thorough the appointment went. The PA seem really interested in what I had to say and repeated back to me our plans going forward.

Verified Patient

“I was impressed with how thoroug...”

I was impressed with how thorough the appointment went. The PA seem really interested in what I had to say and repeated back to me our plans going forward.

Anonymous 07/12/2025

Open full review

Review by Anonymous on June 09, 2025 -

Mercy Health - Howland Pain Medicine - 1934 Niles Cortland Road NE Suite B

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I have been seeing my doctor Mis... ”

I have been seeing my doctor Miss Kimberly for multiple years now. I greatly appreciate the care that I get. I will continue to be under her care presently as well as in the future. Quality Care at its finest.

Verified Patient

“I have been seeing my doctor Mis...”

Anonymous 06/09/2025

Open full review

Review by Anonymous on January 14, 2026 -

Mercy Health - Howland Pain Medicine - 1934 Niles Cortland Road NE Suite B

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very professional very easy to t... ”

Very professional very easy to talk to

Verified Patient

“Very professional very easy to t...”

Very professional very easy to talk to

Anonymous 01/14/2026

Open full review

Review by Anonymous on October 25, 2025 -

Mercy Health - Howland Pain Medicine - 1934 Niles Cortland Road NE Suite B

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I have nothing negative to say a... ”

I have nothing negative to say about this facility, the staff, or Dr, Kimberly Underwood specifically.

Verified Patient

“I have nothing negative to say a...”

I have nothing negative to say about this facility, the staff, or Dr, Kimberly Underwood specifically.

Anonymous 10/25/2025

Open full review

Review by Anonymous on August 21, 2025 -

Mercy Health - Howland Pain Medicine - 1934 Niles Cortland Road NE Suite B

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ This Physician's Assistant is tr... ”

This Physician's Assistant is truly Godsend. Keep her for your employee; knows what she is doing; very intelligent.

Verified Patient

“This Physician's Assistant is tr...”

This Physician's Assistant is truly Godsend. Keep her for your employee; knows what she is doing; very intelligent.

Anonymous 08/21/2025

Open full review

Review by Anonymous on July 11, 2025 -

Mercy Health - Howland Pain Medicine - 1934 Niles Cortland Road NE Suite B

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She was very professional and kn... ”

She was very professional and knowledgeable

Verified Patient

“She was very professional and kn...”

She was very professional and knowledgeable

Anonymous 07/11/2025

Open full review

Review by Anonymous on June 08, 2025 -

Mercy Health - Howland Pain Medicine - 1934 Niles Cortland Road NE Suite B

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ The best pain management group I... ”

The best pain management group I've ever worked with

Verified Patient

“The best pain management group I...”

The best pain management group I've ever worked with

Anonymous 06/08/2025

Office Hours

Physician Assistant - General

Biography

Featured Review See More Reviews

Summary

Photos

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Locations

Affiliated Practices

Mercy Health - Howland Pain Medicine

Mercy Health - St. Elizabeth Boardman Hospital Pain Medicine

Practice Colleagues

Mena Abdelmalak, MD - Anesthesiologist

Maged Fouad, MD - Anesthesiologist

Marisa Wynne, DO - Anesthesiologist

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance