Open full review
Review by
Anonymous
on
July 15, 2025
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ProHealth Physicians, Wallingford Family Practice - 950 Yale Avenue
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
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Listening Skills
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Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“Kim offered medication that I co...”
Kim offered medication that I could not take due to past medical history, I feel she did not read my chart before offering a plan of action. Extra noise and swearing was heard from the exam room, it felt like there must of been a party going on. My anxiety was already heightened and I was extremely uncomfortable. I have been coming here since the doors opened with Dr Ross Russel and have never experienced this level of unprofessionalism
Comment - “ Kim offered medication that I co... ”
Kim offered medication that I could not take due to past medical history, I feel she did not read my chart before offering a plan of action. Extra noise and swearing was heard from the exam room, it felt like there must of been a party going on. My anxiety was already heightened and I was extremely uncomfortable. I have been coming here since the doors opened with Dr Ross Russel and have never experienced this level of unprofessionalism