Review by Anonymous on July 15, 2025 -
Wallingford Family Practice - 950 Yale Avenue
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Kim offered medication that I co...”
Kim offered medication that I could not take due to past medical history, I feel she did not read my chart before offering a plan of action. Extra noise and swearing was heard from the exam room, it felt like there must of been a party going on. My anxiety was already heightened and I was extremely uncomfortable. I have been coming here since the doors opened with Dr Ross Russel and have never experienced this level of unprofessionalism
Comment - “ Kim offered medication that I co... ”
Kim offered medication that I could not take due to past medical history, I feel she did not read my chart before offering a plan of action. Extra noise and swearing was heard from the exam room, it felt like there must of been a party going on. My anxiety was already heightened and I was extremely uncomfortable. I have been coming here since the doors opened with Dr Ross Russel and have never experienced this level of unprofessionalism