Kelly Owens, PA

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Review by Anonymous on February 07, 2026 -

Duly Health and Care - Otolaryngology ENT - 1247 Rickert Dr - Suite 200 - 1247 Rickert Dr

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ PA Owens is a fantastic Dr , lis... ”

PA Owens is a fantastic Dr , listened to our concerns , and did not rush us, making sure my Daughter understood the RX & instructions on taking RX , very nice bedside manner

Verified Patient

“PA Owens is a fantastic Dr , lis...”

PA Owens is a fantastic Dr , listened to our concerns , and did not rush us, making sure my Daughter understood the RX & instructions on taking RX , very nice bedside manner

Anonymous 02/07/2026

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Review by Anonymous on February 05, 2026 -

Duly Health and Care - Otolaryngology ENT - 1247 Rickert Dr - Suite 200 - 1247 Rickert Dr

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Kelly was great. Very compassion... ”

Kelly was great. Very compassionate and affirming for how difficult my situation is. I felt really seen and heard which went a long way for me. I was also impressed by how short the wait time was in the waiting room and in the exam room. I never felt rushed, but it was a very quick appointment and I appreciated that too.

Verified Patient

“Kelly was great. Very compassion...”

Anonymous 02/05/2026

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Review by Anonymous on January 03, 2026 -

Duly Health and Care - Otolaryngology ENT - 1247 Rickert Dr - Suite 200 - 1247 Rickert Dr

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very friendly... ”

Very friendly

Verified Patient

“Very friendly...”

Very friendly

Anonymous 01/03/2026

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Review by Anonymous on December 20, 2025 -

Duly Health and Care - Otolaryngology ENT - 1247 Rickert Dr - Suite 200 - 1247 Rickert Dr

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Fast service and very efficient... ”

Fast service and very efficient

Verified Patient

“Fast service and very efficient...”

Fast service and very efficient

Anonymous 12/20/2025

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Review by Anonymous on December 05, 2025 -

Duly Health and Care - Otolaryngology ENT - 1247 Rickert Dr - Suite 200 - 1247 Rickert Dr

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ EXCELLENT SERVICE... ”

EXCELLENT SERVICE

Verified Patient

“EXCELLENT SERVICE...”

EXCELLENT SERVICE

Anonymous 12/05/2025

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Review by Anonymous on February 06, 2026 -

Duly Health and Care - Otolaryngology ENT - 1247 Rickert Dr - Suite 200 - 1247 Rickert Dr

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I have been seeing Kelly for yea... ”

I have been seeing Kelly for years. She has always been very informative and knowledgeable about my condition. I enjoy my visits with her.

Verified Patient

“I have been seeing Kelly for yea...”

I have been seeing Kelly for years. She has always been very informative and knowledgeable about my condition. I enjoy my visits with her.

Anonymous 02/06/2026

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Review by Anonymous on January 27, 2026 -

Duly Health and Care - Otolaryngology ENT - 1247 Rickert Dr - Suite 200 - 1247 Rickert Dr

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Kelly was excellent!... ”

Kelly was excellent!

Verified Patient

“Kelly was excellent!...”

Kelly was excellent!

Anonymous 01/27/2026

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Review by Anonymous on January 03, 2026 -

Duly Health and Care - Otolaryngology ENT - 1247 Rickert Dr - Suite 200 - 1247 Rickert Dr

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very fine visit... ”

Very fine visit

Verified Patient

“Very fine visit...”

Very fine visit

Anonymous 01/03/2026

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Review by Anonymous on December 15, 2025 -

Duly Health and Care - Otolaryngology ENT - 1247 Rickert Dr - Suite 200 - 1247 Rickert Dr

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent... ”

Excellent

Verified Patient

“Excellent...”

Excellent

Anonymous 12/15/2025

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Review by Anonymous on December 02, 2025 -

Duly Health and Care - Otolaryngology ENT - 1247 Rickert Dr - Suite 200 - 1247 Rickert Dr

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Kelly was fantastic. Very knowl... ”

Kelly was fantastic. Very knowledgeable with a great bedside manner.

Verified Patient

“Kelly was fantastic. Very knowl...”

Kelly was fantastic. Very knowledgeable with a great bedside manner.

Anonymous 12/02/2025

Physician Assistant - General

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Duly Health and Care - Otolaryngology ENT

Practice Colleagues

Megan Roake, AuD - Audiologist

Scott Kaszuba, MD - Otolaryngologist

Ann Sheng, PA - Physician Assistant

Joseph Donzelli, MD - Otolaryngologist

Ryan Burgette, MD - Otolaryngologist

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Accepted Insurance