Justin Frey, MD

Institution	Focus	Year
Residency - Mercy Health System Family Medicine Residency Program, Janesville, WI		Not Specified

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Review by Anonymous on July 27, 2026 -

Mercyhealth Edgerton - 217 N. Main St.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ DR. Frey is an awesome doctor. H... ”

DR. Frey is an awesome doctor. He listens to my ideas and concerns and we come up with a treatment plan together. He always listens to my concerns and explains pros or cons

Verified Patient

“DR. Frey is an awesome doctor. H...”

DR. Frey is an awesome doctor. He listens to my ideas and concerns and we come up with a treatment plan together. He always listens to my concerns and explains pros or cons

Anonymous 07/27/2026

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Review by Anonymous on June 15, 2026 -

Mercyhealth Edgerton - 217 N. Main St.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I love Dr Frey... ”

I love Dr Frey

Verified Patient

“I love Dr Frey...”

I love Dr Frey

Anonymous 06/15/2026

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Review by Anonymous on May 21, 2026 -

Mercyhealth Edgerton - 217 N. Main St.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I was very pleased with all of t... ”

I was very pleased with all of the above. Dr. Frey listened well to all of my voiced concerns.

Verified Patient

“I was very pleased with all of t...”

I was very pleased with all of the above. Dr. Frey listened well to all of my voiced concerns.

Anonymous 05/21/2026

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Review by Anonymous on March 22, 2026 -

Mercyhealth Edgerton - 217 N. Main St.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr.Frey was very thorough explai... ”

Dr.Frey was very thorough explaining his diagnosis, even showing pictures to help explain his diagnosis

Verified Patient

“Dr.Frey was very thorough explai...”

Dr.Frey was very thorough explaining his diagnosis, even showing pictures to help explain his diagnosis

Anonymous 03/22/2026

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Review by Anonymous on March 19, 2026 -

Mercyhealth Edgerton - 217 N. Main St.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ He is very thorough.... ”

He is very thorough.

Verified Patient

“He is very thorough....”

He is very thorough.

Anonymous 03/19/2026

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Review by Anonymous on July 17, 2026 -

Mercyhealth Edgerton - 217 N. Main St.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Frey is a real breath of fre... ”

Dr. Frey is a real breath of fresh air for Mercy by a long shot. Only reason I'm still with Mercy.

Verified Patient

“Dr. Frey is a real breath of fre...”

Dr. Frey is a real breath of fresh air for Mercy by a long shot. Only reason I'm still with Mercy.

Anonymous 07/17/2026

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Review by Anonymous on June 08, 2026 -

Mercyhealth Edgerton - 217 N. Main St.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Frey is a great doctor. Liste... ”

Dr Frey is a great doctor. Listens very well to my concerns. Respects my opinion!

Verified Patient

“Dr Frey is a great doctor. Liste...”

Dr Frey is a great doctor. Listens very well to my concerns. Respects my opinion!

Anonymous 06/08/2026

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Review by Anonymous on April 19, 2026 -

Mercyhealth Edgerton - 217 N. Main St.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Frey is an excellent doctor... ”

Dr Frey is an excellent doctor

Verified Patient

“Dr Frey is an excellent doctor...”

Dr Frey is an excellent doctor

Anonymous 04/19/2026

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Review by Anonymous on March 19, 2026 -

Mercyhealth Edgerton - 217 N. Main St.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Guy is a good doctor and a very ... ”

Guy is a good doctor and a very good listener

Verified Patient

“Guy is a good doctor and a very ...”

Guy is a good doctor and a very good listener

Anonymous 03/19/2026

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Review by Anonymous on February 04, 2026 -

Mercyhealth Edgerton - 217 N. Main St.

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Again a very good Dr.... ”

Again a very good Dr.

Verified Patient

“Again a very good Dr....”

Again a very good Dr.

Anonymous 02/04/2026

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Family Medicine Physician - General

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Mercyhealth Edgerton

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