Review by Anonymous on January 13, 2026 -
TriHealth Group Health - Good Samaritan Campus - 379 Dixmyth Avenue
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr Alford is always pleasant and...”
Dr Alford is always pleasant and thorough. His assistant was rude from arrival to I left his office. I believe so was scared I was contagious although I was wearing a mask. Maybe this isn't the field for her. She never told anyone I was waiting after directing me to have a seat in the lobby. If I had not went up to registration the tech would have left for the day because she didn't know I was waiting.
Comment - “ Dr Alford is always pleasant and... ”
Dr Alford is always pleasant and thorough. His assistant was rude from arrival to I left his office. I believe so was scared I was contagious although I was wearing a mask. Maybe this isn't the field for her. She never told anyone I was waiting after directing me to have a seat in the lobby. If I had not went up to registration the tech would have left for the day because she didn't know I was waiting.