Jessica D. Madril, PA-C

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Review by Anonymous on May 30, 2026 -

Sentara Family Medicine Physicians at 1600 Crossways Blvd - 1600 Crossways Blvd Ste A

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ No problems... ”

No problems

Verified Patient

“No problems...”

No problems

Anonymous 05/30/2026

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Review by Anonymous on May 30, 2026 -

Sentara Family Medicine Physicians at 1600 Crossways Blvd - 1600 Crossways Blvd Ste A

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very professional, attentive and... ”

Very professional, attentive and respectful

Verified Patient

“Very professional, attentive and...”

Very professional, attentive and respectful

Anonymous 05/30/2026

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Review by Anonymous on May 06, 2026 -

Sentara Family Medicine Physicians at 1600 Crossways Blvd - 1600 Crossways Blvd Ste A

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I felt as if a big load was lift... ”

I felt as if a big load was lifted from my shoulders as breath of fresh air which I haven't felt in a long while.

Verified Patient

“I felt as if a big load was lift...”

I felt as if a big load was lifted from my shoulders as breath of fresh air which I haven't felt in a long while.

Anonymous 05/06/2026

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Review by Anonymous on April 04, 2026 -

Sentara Family Medicine Physicians at 1600 Crossways Blvd - 1600 Crossways Blvd Ste A

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent care... ”

Excellent care

Verified Patient

“Excellent care...”

Excellent care

Anonymous 04/04/2026

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Review by Anonymous on March 16, 2026 -

Sentara Family Medicine Physicians at 1600 Crossways Blvd - 1600 Crossways Blvd Ste A

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ My care team from the check in t... ”

My care team from the check in to my np was seamless and professional. I just want to thank the entire team for taking care of my situation

Verified Patient

“My care team from the check in t...”

My care team from the check in to my np was seamless and professional. I just want to thank the entire team for taking care of my situation

Anonymous 03/16/2026

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Review by Anonymous on May 30, 2026 -

Sentara Family Medicine Physicians at 1600 Crossways Blvd - 1600 Crossways Blvd Ste A

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Everyone treated me with respect... ”

Everyone treated me with respect and I appreciate the Service.

Verified Patient

“Everyone treated me with respect...”

Everyone treated me with respect and I appreciate the Service.

Anonymous 05/30/2026

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Review by Anonymous on May 16, 2026 -

Sentara Family Medicine Physicians at 1600 Crossways Blvd - 1600 Crossways Blvd Ste A

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Provider was very caring and und... ”

Provider was very caring and understanding. Office visit was quick and efficient. I really didn't feel very well so the fact that they took care of me quickly it was great.

Verified Patient

“Provider was very caring and und...”

Provider was very caring and understanding. Office visit was quick and efficient. I really didn't feel very well so the fact that they took care of me quickly it was great.

Anonymous 05/16/2026

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Review by Anonymous on May 05, 2026 -

Sentara Family Medicine Physicians at 1600 Crossways Blvd - 1600 Crossways Blvd Ste A

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Loved my experience... ”

Loved my experience

Verified Patient

“Loved my experience...”

Loved my experience

Anonymous 05/05/2026

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Review by Anonymous on April 04, 2026 -

Sentara Family Medicine Physicians at 1600 Crossways Blvd - 1600 Crossways Blvd Ste A

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Jessica took all my concerns int... ”

Jessica took all my concerns into consideration and even changed course because of one concern. She listened to me and I appreciate her attentiveness.

Verified Patient

“Jessica took all my concerns int...”

Jessica took all my concerns into consideration and even changed course because of one concern. She listened to me and I appreciate her attentiveness.

Anonymous 04/04/2026

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Review by Anonymous on February 21, 2026 -

Sentara Family Medicine Physicians at 1600 Crossways Blvd - 1600 Crossways Blvd Ste A

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent, thorough exam!... ”

Excellent, thorough exam!

Verified Patient

“Excellent, thorough exam!...”

Excellent, thorough exam!

Anonymous 02/21/2026

Office Hours

Physician Assistant - General

Biography

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Summary

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Specialties

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Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Provider Evaluation

Locations

Affiliated Practices

Sentara Family Medicine Physicians

Practice Colleagues

Jessica Cournoyer, CNP - Nurse Practitioner

Kathleen Curtis, MD - Family Medicine Physician

Laura Armstrong, CNP - Nurse Practitioner

Kelly Martin, NP - Nurse Practitioner

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance