Jessica Gottschalk, FNP, RN

University	Degree	Focus	Graduated
Baylor University (Education)	Other Degree	Other	2018

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Review by Anonymous on September 28, 2025 -

Baylor Scott & White Urgent Care - Lovers Lane - 5800 E Lovers Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She listened and empathized with... ”

She listened and empathized with me, explained the treatment plan, and has me out of the door within 30 minutes.

Verified Patient

“She listened and empathized with...”

She listened and empathized with me, explained the treatment plan, and has me out of the door within 30 minutes.

Anonymous 09/28/2025

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Review by Anonymous on September 15, 2025 -

Baylor Scott & White Urgent Care - Lovers Lane - 5800 E Lovers Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Wait time for walk-in was minima... ”

Wait time for walk-in was minimal. Attention to my needs was great

Verified Patient

“Wait time for walk-in was minima...”

Wait time for walk-in was minimal. Attention to my needs was great

Anonymous 09/15/2025

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Review by Anonymous on August 27, 2025 -

Baylor Scott & White Urgent Care - Lovers Lane - 5800 E Lovers Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I was seen in short order and wa... ”

I was seen in short order and was very comfortable with Jessica

Verified Patient

“I was seen in short order and wa...”

I was seen in short order and was very comfortable with Jessica

Anonymous 08/27/2025

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Review by Anonymous on August 17, 2025 -

Baylor Scott & White Urgent Care - Lovers Lane - 5800 E Lovers Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Professional knowledgeable helpf... ”

Professional knowledgeable helpful

Verified Patient

“Professional knowledgeable helpf...”

Professional knowledgeable helpful

Anonymous 08/17/2025

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Review by Anonymous on July 21, 2025 -

Baylor Scott & White Urgent Care - Lovers Lane - 5800 E Lovers Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Understood the issues and provid... ”

Understood the issues and provided a solution quickly.

Verified Patient

“Understood the issues and provid...”

Understood the issues and provided a solution quickly.

Anonymous 07/21/2025

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Review by Anonymous on September 20, 2025 -

Baylor Scott & White Urgent Care - Lovers Lane - 5800 E Lovers Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Easy to talk to. Listened to sym... ”

Easy to talk to. Listened to symptoms and allergies to medications

Verified Patient

“Easy to talk to. Listened to sym...”

Easy to talk to. Listened to symptoms and allergies to medications

Anonymous 09/20/2025

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Review by Anonymous on September 11, 2025 -

Baylor Scott & White Urgent Care - Lovers Lane - 5800 E Lovers Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Everyone was courteous and the w... ”

Everyone was courteous and the wait wasn't long. The drugstore was in the same building and I was on my way home with my medicine in a very short time. Would definitely use again if needed.

Verified Patient

“Everyone was courteous and the w...”

Everyone was courteous and the wait wasn't long. The drugstore was in the same building and I was on my way home with my medicine in a very short time. Would definitely use again if needed.

Anonymous 09/11/2025

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Review by Anonymous on August 26, 2025 -

Baylor Scott & White Urgent Care - Lovers Lane - 5800 E Lovers Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She was very helpful... ”

She was very helpful

Verified Patient

“She was very helpful...”

She was very helpful

Anonymous 08/26/2025

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Review by Anonymous on July 22, 2025 -

Baylor Scott & White Urgent Care - Lovers Lane - 5800 E Lovers Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She was very helpful... ”

She was very helpful

Verified Patient

“She was very helpful...”

She was very helpful

Anonymous 07/22/2025

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Review by Anonymous on July 20, 2025 -

Baylor Scott & White Urgent Care - Lovers Lane - 5800 E Lovers Ln

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very professional, very kind, gr... ”

Very professional, very kind, great bedside manner

Verified Patient

“Very professional, very kind, gr...”

Very professional, very kind, great bedside manner

Anonymous 07/20/2025

Office Hours

Nurse Practitioner - General, Nurse Practitioner - Family

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Baylor Scott & White Urgent Care - Lovers Lane

Practice Colleagues

Michael Wentworth, PA - Physician Assistant

Joseph Akuka, PA - Physician Assistant

Maya Brent, PA - Physician Assistant

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance