Jennifer Pool, FNP

University	Degree	Focus	Graduated
Maryville University (Professional School)	Other Degree	Master of Science in Nursing	Not Specified

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Review by Anonymous on November 18, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ The provider was very informativ... ”

The provider was very informative and really seemed to care about my situation and wanted to make sure I was clear on what I was going through.

Verified Patient

“The provider was very informativ...”

The provider was very informative and really seemed to care about my situation and wanted to make sure I was clear on what I was going through.

Anonymous 11/18/2025

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Review by Anonymous on September 28, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very compassionate, helpful and ... ”

Very compassionate, helpful and understanding.

Verified Patient

“Very compassionate, helpful and ...”

Very compassionate, helpful and understanding.

Anonymous 09/28/2025

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Review by Anonymous on September 18, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Jennifer is the best she cares a... ”

Jennifer is the best she cares about you and listens and does all she can do to help. Love her!!

Verified Patient

“Jennifer is the best she cares a...”

Jennifer is the best she cares about you and listens and does all she can do to help. Love her!!

Anonymous 09/18/2025

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Review by Anonymous on August 13, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Jennifer is very thorough and en... ”

Jennifer is very thorough and engaged.

Verified Patient

“Jennifer is very thorough and en...”

Jennifer is very thorough and engaged.

Anonymous 08/13/2025

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Review by Anonymous on July 21, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Great... ”

Great

Verified Patient

“Great...”

Great

Anonymous 07/21/2025

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Review by Anonymous on October 03, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 10/03/2025

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Review by Anonymous on September 23, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very good... ”

Very good

Verified Patient

“Very good...”

Very good

Anonymous 09/23/2025

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Review by Anonymous on August 22, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Jennifer Pool is excellent! I fe... ”

Jennifer Pool is excellent! I felt clearly heard about the reasons I was there. I have already picked up an intake packet and recommended to a friend moving to our area. I plan to continue with Jennifer Pool.

Verified Patient

“Jennifer Pool is excellent! I fe...”

Anonymous 08/22/2025

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Review by Anonymous on July 28, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Jen Pool is great! She always li... ”

Jen Pool is great! She always listen and puts me at ease with any medical issues.

Verified Patient

“Jen Pool is great! She always li...”

Jen Pool is great! She always listen and puts me at ease with any medical issues.

Anonymous 07/28/2025

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Review by Anonymous on July 17, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very professional... ”

Very professional

Verified Patient

“Very professional...”

Very professional

Anonymous 07/17/2025

Office Hours

Nurse Practitioner - Family

Biography

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Summary

Provider Training

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Reviews

Office & Staff Evaluation

Provider Evaluation

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Affiliated Practices

ECU Health Family Medicine - Wallace

Practice Colleagues

Kimberly Farmer, PA-C - Physician Assistant

Beverly Mott, DNP, FNP-BC - Nurse Practitioner

Dr Gary Crawford, MD - Family Medicine Physician

Tonya Todd, LCSW - Social Worker

Dr Mott Blair, MD - Family Medicine Physician

Jane Swan, MD - Family Medicine Physician, Internal Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance