Jennifer Pool, FNP

University	Degree	Focus	Graduated
Maryville University (Professional School)	Other Degree	Master of Science in Nursing	Not Specified

Open full review

Review by Anonymous on April 08, 2026 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Jennifer always takes the time t... ”

Jennifer always takes the time to listen to any concerns. Explains things in layman's terms for beteer understanding.

Verified Patient

“Jennifer always takes the time t...”

Jennifer always takes the time to listen to any concerns. Explains things in layman's terms for beteer understanding.

Anonymous 04/08/2026

Open full review

Review by Anonymous on March 27, 2026 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Jennifer Poole was very good she... ”

Jennifer Poole was very good she cared for me and my problems was very attentive and very thorough

Verified Patient

“Jennifer Poole was very good she...”

Jennifer Poole was very good she cared for me and my problems was very attentive and very thorough

Anonymous 03/27/2026

Open full review

Review by Anonymous on October 03, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 10/03/2025

Open full review

Review by Anonymous on September 23, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very good... ”

Very good

Verified Patient

“Very good...”

Very good

Anonymous 09/23/2025

Open full review

Review by Anonymous on August 22, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Jennifer Pool is excellent! I fe... ”

Jennifer Pool is excellent! I felt clearly heard about the reasons I was there. I have already picked up an intake packet and recommended to a friend moving to our area. I plan to continue with Jennifer Pool.

Verified Patient

“Jennifer Pool is excellent! I fe...”

Anonymous 08/22/2025

Open full review

Review by Anonymous on April 01, 2026 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 04/01/2026

Open full review

Review by Anonymous on November 18, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ The provider was very informativ... ”

The provider was very informative and really seemed to care about my situation and wanted to make sure I was clear on what I was going through.

Verified Patient

“The provider was very informativ...”

The provider was very informative and really seemed to care about my situation and wanted to make sure I was clear on what I was going through.

Anonymous 11/18/2025

Open full review

Review by Anonymous on September 28, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very compassionate, helpful and ... ”

Very compassionate, helpful and understanding.

Verified Patient

“Very compassionate, helpful and ...”

Very compassionate, helpful and understanding.

Anonymous 09/28/2025

Open full review

Review by Anonymous on September 18, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Jennifer is the best she cares a... ”

Jennifer is the best she cares about you and listens and does all she can do to help. Love her!!

Verified Patient

“Jennifer is the best she cares a...”

Jennifer is the best she cares about you and listens and does all she can do to help. Love her!!

Anonymous 09/18/2025

Open full review

Review by Anonymous on August 13, 2025 -

ECU Health Family Medicine - Wallace - 125 River Vine Parkway

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Jennifer is very thorough and en... ”

Jennifer is very thorough and engaged.

Verified Patient

“Jennifer is very thorough and en...”

Jennifer is very thorough and engaged.

Anonymous 08/13/2025

Office Hours

Nurse Practitioner - Family

Biography

Featured Review See More Reviews

Summary

Provider Training

Photos

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation

Provider Evaluation

Locations

Affiliated Practices

ECU Health Family Medicine - Wallace

Practice Colleagues

Jane Swan, MD - Family Medicine Physician, Internal Medicine Physician

Kimberly Farmer, PA-C - Physician Assistant

Beverly Mott, DNP, FNP-BC - Nurse Practitioner

Tonya Todd, LCSW - Social Worker

Dr Mott Blair, MD - Family Medicine Physician

Dr Gary Crawford, MD - Family Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance