Review by
Anonymous
on
April 23, 2026
-
UVA Health Teen and Young Adult Care Riverside - 2325 Seminole Lane Suite 120
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Dr. Louis-Jacques may well have ...”
Dr. Louis-Jacques may well have spent time discussing the above with my daughter, the patient. I was surprised, during the inter-disciplinary meeting at the end of my daughter's 3 hour appointment, that there was no formal acknowledgment of diagnosis, prognosis, or written care plan. Dr. Louis-Jacques did not provide a summary of the visit/the team's findings or discuss typical treatment plans & why/if recommendations for my daughter would follow or differ from such treatment plans. The physician had to leave the meeting after a few minutes. She didn't say she would see my daughter again. I don't believe she mentioned she would be following up with my daughter's PCP. I surmised Dr. Louis-Jacques was a one-time physician consultant? I certainly didn't get a sense that she is a physician who has just met a new patient & she looks forward to helping & getting to know & treating my daughter.
Comment - “ Dr. Louis-Jacques may well have ... ”
Dr. Louis-Jacques may well have spent time discussing the above with my daughter, the patient. I was surprised, during the inter-disciplinary meeting at the end of my daughter's 3 hour appointment, that there was no formal acknowledgment of diagnosis, prognosis, or written care plan. Dr. Louis-Jacques did not provide a summary of the visit/the team's findings or discuss typical treatment plans & why/if recommendations for my daughter would follow or differ from such treatment plans. The physician had to leave the meeting after a few minutes. She didn't say she would see my daughter again. I don't believe she mentioned she would be following up with my daughter's PCP. I surmised Dr. Louis-Jacques was a one-time physician consultant? I certainly didn't get a sense that she is a physician who has just met a new patient & she looks forward to helping & getting to know & treating my daughter.