Review by Anonymous on February 11, 2026 -
Baylor Scott & White Family Medicine - Highland Village - 2900 Village Pkwy Ste 300
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“I been seeing this Dr for the pa...”
I been seeing this Dr for the past 11 years and I stay because it's always in and out, staff is amazing. I had a horrible experience with him about 3 visits back, he was judgmental and made me feel worse than before I walked in. I was screaming for help, he finally realized after I started crying that I need it help and he apologized. I understand that them as professionals have to handle so much, but I really need it help and he did not help me. It was very hard for me to say everything I said and he just got so angry and judged me. That's over now, he is very dismissive and I feel as he don't really listen to what I have to say- but hey, I usually only come in to get my medicine refills, diabetic and high blood pressure. I thought about changing providers and I might, I just hate to start all over again. Thanks for giving this space for us the patient to express ourselves.
Comment - “ I been seeing this Dr for the pa... ”
I been seeing this Dr for the past 11 years and I stay because it's always in and out, staff is amazing. I had a horrible experience with him about 3 visits back, he was judgmental and made me feel worse than before I walked in. I was screaming for help, he finally realized after I started crying that I need it help and he apologized. I understand that them as professionals have to handle so much, but I really need it help and he did not help me. It was very hard for me to say everything I said and he just got so angry and judged me. That's over now, he is very dismissive and I feel as he don't really listen to what I have to say- but hey, I usually only come in to get my medicine refills, diabetic and high blood pressure. I thought about changing providers and I might, I just hate to start all over again. Thanks for giving this space for us the patient to express ourselves.