Israella Chan, MD

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Review by Anonymous on June 13, 2026 -

Duly Health and Care - 220 Springfield Dr. - 220 Springfield Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Everyone was friendly and profes... ”

Everyone was friendly and professional

Verified Patient

“Everyone was friendly and profes...”

Everyone was friendly and professional

Anonymous 06/13/2026

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Review by Anonymous on June 03, 2026 -

Duly Health and Care - 220 Springfield Dr. - 220 Springfield Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Chan was great! It was my fi... ”

Dr. Chan was great! It was my first visit with her and she made me feel cared about, listened to, and I felt that she was very through.

Verified Patient

“Dr. Chan was great! It was my fi...”

Dr. Chan was great! It was my first visit with her and she made me feel cared about, listened to, and I felt that she was very through.

Anonymous 06/03/2026

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Review by Anonymous on May 14, 2026 -

Duly Health and Care - 220 Springfield Dr. - 220 Springfield Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ All staff very friendly and resp... ”

All staff very friendly and respectful

Verified Patient

“All staff very friendly and resp...”

All staff very friendly and respectful

Anonymous 05/14/2026

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Review by Anonymous on April 30, 2026 -

Duly Health and Care - 220 Springfield Dr. - 220 Springfield Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Israella listened to my concerns... ”

Israella listened to my concerns, was very sweet, thorough, knowledgeable and friendly.

Verified Patient

“Israella listened to my concerns...”

Israella listened to my concerns, was very sweet, thorough, knowledgeable and friendly.

Anonymous 04/30/2026

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Review by Anonymous on April 24, 2026 -

Duly Health and Care - 220 Springfield Dr. - 220 Springfield Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Great experience and happy to ha... ”

Great experience and happy to have this doctor on my care team!

Verified Patient

“Great experience and happy to ha...”

Great experience and happy to have this doctor on my care team!

Anonymous 04/24/2026

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Review by Anonymous on June 03, 2026 -

Duly Health and Care - 220 Springfield Dr. - 220 Springfield Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very good... ”

Very good

Verified Patient

“Very good...”

Very good

Anonymous 06/03/2026

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Review by Anonymous on May 15, 2026 -

Duly Health and Care - 220 Springfield Dr. - 220 Springfield Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ My experience was Very nice acco... ”

My experience was Very nice accommodating to me and service was excellent and fast

Verified Patient

“My experience was Very nice acco...”

My experience was Very nice accommodating to me and service was excellent and fast

Anonymous 05/15/2026

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Review by Anonymous on May 09, 2026 -

Duly Health and Care - 220 Springfield Dr. - 220 Springfield Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr, I. Chan had perfect communic... ”

Dr, I. Chan had perfect communications, made eye contact and began taking interest in scheduling blood tests, mammo & dexa and directions for BP recordings. And location in the Duly building. VERY SATISFIED!

Verified Patient

“Dr, I. Chan had perfect communic...”

Anonymous 05/09/2026

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Review by Anonymous on April 30, 2026 -

Duly Health and Care - 220 Springfield Dr. - 220 Springfield Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very satisfied with the visit.... ”

Very satisfied with the visit.

Verified Patient

“Very satisfied with the visit....”

Very satisfied with the visit.

Anonymous 04/30/2026

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Review by Anonymous on January 28, 2026 -

Duly Health and Care - 220 Springfield Dr. - 220 Springfield Drive

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr, Chan took her time and asked... ”

Dr, Chan took her time and asked me several questions on my concern. She is very good doctor.

Verified Patient

“Dr, Chan took her time and asked...”

Dr, Chan took her time and asked me several questions on my concern. She is very good doctor.

Anonymous 01/28/2026

Family Medicine Physician - General

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Office & Staff Evaluation

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Affiliated Practices

Duly Health and Care

Practice Colleagues

Salman Waheed, MD - Internal Medicine Physician

Sonal Patel, DO - Internal Medicine Physician

Steven Rice, DO, MS - Orthopaedic Surgeon

Roshan Patel, DO - Family Medicine Physician

Elise Wolff, DO - Pediatrician

Sarah Choudhry, DO - Pediatrician

Muhammad Saafir, MD - Diagnostic Radiologist

Noorah Koita, DO - Internal Medicine Physician

Faraz Haque, DPM, FACFAS - Podiatrist

Dwayne Buchanan, MD - Internal Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

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Accepted Insurance