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Review by
Anonymous
on
July 18, 2026
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Carilion Clinic Orthopaedic Surgery - Roanoke - 2331 Franklin Rd SW
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
Verified Patient
“I have an older complicated reve...”
I have an older complicated reverse total shoulder replacement. He thought to order x-rays for our appointment. Proceeded to share the x-rays, point out things and explain. I now have a local shoulder surgeon who knows me and my situation. Because of Carilion, he could immediately see my other issues and test results and medications as well. I love the institute for orthopedics and neurology in Roanoke! Since my x-ray appointment was pretty far down the hall, the check in attendant offered to get a wheelchair and push me to my first appointment! So kind!
Comment - “ I have an older complicated reve... ”
I have an older complicated reverse total shoulder replacement. He thought to order x-rays for our appointment. Proceeded to share the x-rays, point out things and explain. I now have a local shoulder surgeon who knows me and my situation. Because of Carilion, he could immediately see my other issues and test results and medications as well. I love the institute for orthopedics and neurology in Roanoke! Since my x-ray appointment was pretty far down the hall, the check in attendant offered to get a wheelchair and push me to my first appointment! So kind!