Hiep Mai, PA

University	Degree	Focus	Graduated
University of North Texas Health Science Center (Education)	Other Degree	MPAS	2015

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Review by Anonymous on November 13, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good listener /. Answered my que... ”

Good listener /. Answered my questions .

Verified Patient

“Good listener /. Answered my que...”

Good listener /. Answered my questions .

Anonymous 11/13/2025

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Review by Anonymous on October 29, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ He is always thorough, perceptiv... ”

He is always thorough, perceptive, skilled, and caring.

Verified Patient

“He is always thorough, perceptiv...”

He is always thorough, perceptive, skilled, and caring.

Anonymous 10/29/2025

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Review by Anonymous on October 12, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Provider is very thorough, helpf... ”

Provider is very thorough, helpful, and professional. The interactions are kind and provider listens intently and answers all questions.

Verified Patient

“Provider is very thorough, helpf...”

Provider is very thorough, helpful, and professional. The interactions are kind and provider listens intently and answers all questions.

Anonymous 10/12/2025

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Review by Anonymous on September 30, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ He thero en answered everything ... ”

He thero en answered everything I had for him

Verified Patient

“He thero en answered everything ...”

He thero en answered everything I had for him

Anonymous 09/30/2025

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Review by Anonymous on September 25, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Thorough and explains things wel... ”

Thorough and explains things well

Verified Patient

“Thorough and explains things wel...”

Thorough and explains things well

Anonymous 09/25/2025

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Review by Anonymous on November 02, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ First time meeting with this PA.... ”

First time meeting with this PA. He seemed genuinely interested in me as a patient. Listened to my concerns and plotted a course of action. He used medical terminology that I could understand.

Verified Patient

“First time meeting with this PA....”

First time meeting with this PA. He seemed genuinely interested in me as a patient. Listened to my concerns and plotted a course of action. He used medical terminology that I could understand.

Anonymous 11/02/2025

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Review by Anonymous on October 21, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I left feeling dissatisfied... ”

I left feeling dissatisfied

Verified Patient

“I left feeling dissatisfied...”

I left feeling dissatisfied

Anonymous 10/21/2025

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Review by Anonymous on October 05, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very professional and helpful. A... ”

Very professional and helpful. Answered all my questions.Great doctor

Verified Patient

“Very professional and helpful. A...”

Very professional and helpful. Answered all my questions.Great doctor

Anonymous 10/05/2025

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Review by Anonymous on September 26, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very good listener, friendly and... ”

Very good listener, friendly and communicated well

Verified Patient

“Very good listener, friendly and...”

Very good listener, friendly and communicated well

Anonymous 09/26/2025

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Review by Anonymous on September 05, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ First appointment and I was impr... ”

First appointment and I was impressed. Caring, knowledgeable and thorough.

Verified Patient

“First appointment and I was impr...”

First appointment and I was impressed. Caring, knowledgeable and thorough.

Anonymous 09/05/2025

Office Hours

Physician Assistant - General, Internal Medicine Physician - Cardiovascular Disease

Highlights

Biography

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Summary

Provider Training

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Specialties

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Medical Specialties

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Reviews

Office & Staff Evaluation

Provider Evaluation

Locations

Affiliated Practices

Baylor Scott & White Clinic - Round Rock 302 University

Baylor Scott & White Clinic - Taylor

Practice Colleagues

Cinamon Romers, PHD - Psychologist

Jadvinder Goraya, MD - Internal Medicine Physician

Joseph Fernandez, MD - Obstetrician/Gynecologist

BRITTNEY THOMPSON, AuD - Audiologist

Soumya Neravetla, MD - Thoracic and Cardiac Surgeon

Ashly Tucker, FNP - Nurse Practitioner

Maryann Tran, MD - Internal Medicine Physician

Jaime Hernandez Montfort, MD - Internal Medicine Physician

Grace Steel, MD - Obstetrician/Gynecologist

Benjamin Gough, DO - Colon & Rectal Surgeon, Surgeon

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance