Hiep Mai, PA

University	Degree	Focus	Graduated
University of North Texas Health Science Center (Education)	Other Degree	Other	2015
University of North Texas, Heath Science Center (Education)	Other Degree	Other	2015

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Review by Anonymous on June 12, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills Not rated
Clear explanations Not rated
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Personable, listens, professiona... ”

Personable, listens, professional

Verified Patient

“Personable, listens, professiona...”

Personable, listens, professional

Anonymous 06/12/2026

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Review by Anonymous on June 11, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Knows his stuff and made solid r... ”

Knows his stuff and made solid recommendations.

Verified Patient

“Knows his stuff and made solid r...”

Knows his stuff and made solid recommendations.

Anonymous 06/11/2026

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Review by Anonymous on June 01, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Always explains problem and answ... ”

Always explains problem and answers questions

Verified Patient

“Always explains problem and answ...”

Always explains problem and answers questions

Anonymous 06/01/2026

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Review by Anonymous on May 17, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ He does a really good job of exp... ”

He does a really good job of explaining test results, future care plans and the time to be thorough.

Verified Patient

“He does a really good job of exp...”

He does a really good job of explaining test results, future care plans and the time to be thorough.

Anonymous 05/17/2026

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Review by Anonymous on May 14, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Knowledge and professional... ”

Knowledge and professional

Verified Patient

“Knowledge and professional...”

Knowledge and professional

Anonymous 05/14/2026

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Review by Anonymous on June 12, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Great... ”

Great

Verified Patient

“Great...”

Great

Anonymous 06/12/2026

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Review by Anonymous on June 06, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Friendly,patient,knowledgeable, ... ”

Friendly,patient,knowledgeable, exvellant communicator,sincere made me feel that he was interested in evaluating my recovery and thoroughly explaining any questions or concerns that I had.

Verified Patient

“Friendly,patient,knowledgeable, ...”

Friendly,patient,knowledgeable, exvellant communicator,sincere made me feel that he was interested in evaluating my recovery and thoroughly explaining any questions or concerns that I had.

Anonymous 06/06/2026

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Review by Anonymous on May 31, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Hiep is easy to talk to and does... ”

Hiep is easy to talk to and does a great job explaining test results.

Verified Patient

“Hiep is easy to talk to and does...”

Hiep is easy to talk to and does a great job explaining test results.

Anonymous 05/31/2026

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Review by Anonymous on May 15, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very thorough! Like the way eve... ”

Very thorough! Like the way everything was explained

Verified Patient

“Very thorough! Like the way eve...”

Very thorough! Like the way everything was explained

Anonymous 05/15/2026

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Review by Anonymous on May 04, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Quick, intelligent, listened and... ”

Quick, intelligent, listened and acted upon my concerns! I am grateful for his compassion and the results he offered!

Verified Patient

“Quick, intelligent, listened and...”

Quick, intelligent, listened and acted upon my concerns! I am grateful for his compassion and the results he offered!

Anonymous 05/04/2026

Office Hours

Physician Assistant - General, Internal Medicine Physician - Cardiovascular Disease

Highlights

Biography

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Summary

Provider Training

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Specialties

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Medical Specialties

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Reviews

Office & Staff Evaluation

Provider Evaluation

Locations

Affiliated Practices

Baylor Scott & White Clinic - Round Rock 302 University

Baylor Scott & White Clinic - Taylor

Practice Colleagues

Amy Stancoven, MD - Internal Medicine Physician

Lacey Lauer, FNP - Nurse Practitioner

Franklin Smalley, MD - Family Medicine Physician

Celeste Conlee, FNP - Family Medicine Physician, Nurse Practitioner

Soumya Neravetla, MD - Thoracic and Cardiac Surgeon

Javier Banchs, MD - Internal Medicine Physician

Edmond Owen, MD - Surgeon, Thoracic and Cardiac Surgeon

Jacqueline Hanson, PA - Internal Medicine Physician, Physician Assistant

Jose Condado Contreras, MD - Internal Medicine Physician

Sarah Caplick, AGACNP - Nurse Practitioner

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance