Hiep Mai, PA

University	Degree	Focus	Graduated
University of North Texas Health Science Center (Education)	Other Degree	MPAS	2015

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Review by Anonymous on October 12, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Provider is very thorough, helpf... ”

Provider is very thorough, helpful, and professional. The interactions are kind and provider listens intently and answers all questions.

Verified Patient

“Provider is very thorough, helpf...”

Provider is very thorough, helpful, and professional. The interactions are kind and provider listens intently and answers all questions.

Anonymous 10/12/2025

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Review by Anonymous on September 30, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ He thero en answered everything ... ”

He thero en answered everything I had for him

Verified Patient

“He thero en answered everything ...”

He thero en answered everything I had for him

Anonymous 09/30/2025

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Review by Anonymous on September 25, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Thorough and explains things wel... ”

Thorough and explains things well

Verified Patient

“Thorough and explains things wel...”

Thorough and explains things well

Anonymous 09/25/2025

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Review by Anonymous on September 02, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Explained medications and was ve... ”

Explained medications and was very perdonable.

Verified Patient

“Explained medications and was ve...”

Explained medications and was very perdonable.

Anonymous 09/02/2025

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Review by Anonymous on August 30, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very professional and listened t... ”

Very professional and listened to my questions and concerns.

Verified Patient

“Very professional and listened t...”

Very professional and listened to my questions and concerns.

Anonymous 08/30/2025

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Review by Anonymous on October 05, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very professional and helpful. A... ”

Very professional and helpful. Answered all my questions.Great doctor

Verified Patient

“Very professional and helpful. A...”

Very professional and helpful. Answered all my questions.Great doctor

Anonymous 10/05/2025

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Review by Anonymous on September 26, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very good listener, friendly and... ”

Very good listener, friendly and communicated well

Verified Patient

“Very good listener, friendly and...”

Very good listener, friendly and communicated well

Anonymous 09/26/2025

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Review by Anonymous on September 05, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ First appointment and I was impr... ”

First appointment and I was impressed. Caring, knowledgeable and thorough.

Verified Patient

“First appointment and I was impr...”

First appointment and I was impressed. Caring, knowledgeable and thorough.

Anonymous 09/05/2025

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Review by Anonymous on August 30, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Clearly explained q & a. Friendl... ”

Clearly explained q & a. Friendly / helpful staff.

Verified Patient

“Clearly explained q & a. Friendl...”

Clearly explained q & a. Friendly / helpful staff.

Anonymous 08/30/2025

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Review by Anonymous on August 29, 2025 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very helpful and efficient.... ”

Very helpful and efficient.

Verified Patient

“Very helpful and efficient....”

Very helpful and efficient.

Anonymous 08/29/2025

Office Hours

Physician Assistant - General, Internal Medicine Physician - Cardiovascular Disease

Highlights

Biography

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Summary

Provider Training

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Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation

Provider Evaluation

Locations

Affiliated Practices

Baylor Scott & White Clinic - Round Rock 302 University

Baylor Scott & White Clinic - Taylor

Practice Colleagues

Julian Rodriguez, AGACNP - Nurse Practitioner

Emily Campos, FNP - Family Medicine Physician, Nurse Practitioner

Edmond Owen, MD - Surgeon, Thoracic and Cardiac Surgeon

Kirsten Fishbeck, PA - Family Medicine Physician, Physician Assistant

Peter Cheung, MD - Internal Medicine Physician

Soumya Neravetla, MD - Thoracic and Cardiac Surgeon

Sarah Caballero, WHNP - Nurse Practitioner

Leticia Castillo Kontak, MD - Internal Medicine Physician

Megan Akers, WHNP - Nurse Practitioner

Juan Razo, MD - Family Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance