Hiep Mai, PA

University	Degree	Focus	Graduated
University of North Texas Health Science Center (Education)	Other Degree	MPAS	2015
University Of North Texas Health Science Center	Doctorate	Other	2015
University of North Texas, Heath Science Center	Doctorate	Other	2015

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Review by Anonymous on March 10, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Superb performance... ”

Superb performance

Verified Patient

“Superb performance...”

Superb performance

Anonymous 03/10/2026

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Review by Anonymous on March 03, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very professional and up to date... ”

Very professional and up to date on all aspects of my labs, medicines and questions. He is kind and listens. I am extremely happy with his care.

Verified Patient

“Very professional and up to date...”

Very professional and up to date on all aspects of my labs, medicines and questions. He is kind and listens. I am extremely happy with his care.

Anonymous 03/03/2026

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Review by Anonymous on February 10, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ He was informative, caring, prof... ”

He was informative, caring, professional and helpful

Verified Patient

“He was informative, caring, prof...”

He was informative, caring, professional and helpful

Anonymous 02/10/2026

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Review by Anonymous on February 07, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ He is kind, spends time with you... ”

He is kind, spends time with you, very knowledgeable.

Verified Patient

“He is kind, spends time with you...”

He is kind, spends time with you, very knowledgeable.

Anonymous 02/07/2026

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Review by Anonymous on January 26, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Informative...patient....... ”

Informative...patient....

Verified Patient

“Informative...patient.......”

Informative...patient....

Anonymous 01/26/2026

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Review by Anonymous on March 04, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Very professional, kind, patient... ”

Very professional, kind, patient and informative!

Verified Patient

“Very professional, kind, patient...”

Very professional, kind, patient and informative!

Anonymous 03/04/2026

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Review by Anonymous on February 17, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Professional,caring well informe... ”

Professional,caring well informed

Verified Patient

“Professional,caring well informe...”

Professional,caring well informed

Anonymous 02/17/2026

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Review by Anonymous on February 09, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ He always listens. Is proactive.... ”

He always listens. Is proactive. Cares about me as a person not a number

Verified Patient

“He always listens. Is proactive....”

He always listens. Is proactive. Cares about me as a person not a number

Anonymous 02/09/2026

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Review by Anonymous on February 05, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Clear plan for treatment and lis... ”

Clear plan for treatment and listened well

Verified Patient

“Clear plan for treatment and lis...”

Clear plan for treatment and listened well

Anonymous 02/05/2026

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Review by Anonymous on January 20, 2026 -

Baylor Scott & White Clinic - Round Rock 302 University - 302 University Blvd

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good communicator & provided inf... ”

Good communicator & provided info for all my questions. Showed genuine concern for my health issues.

Verified Patient

“Good communicator & provided inf...”

Good communicator & provided info for all my questions. Showed genuine concern for my health issues.

Anonymous 01/20/2026

Office Hours

Physician Assistant - General, Internal Medicine Physician - Cardiovascular Disease

Highlights

Biography

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Summary

Provider Training

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Specialties

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Medical Specialties

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Reviews

Office & Staff Evaluation

Provider Evaluation

Locations

Affiliated Practices

Baylor Scott & White Clinic - Round Rock 302 University

Baylor Scott & White Clinic - Taylor

Practice Colleagues

Grace Steel, MD - Obstetrician/Gynecologist

Pooja Dasari, MD - Obstetrician/Gynecologist

Mahima Dhume, DO - Student

Michelle Brusen, PA - Physician Assistant

Emily Dudley, PA - Physician Assistant

Angel Caldera, MD - Internal Medicine Physician, Surgeon

Rachel Arffa, MD - Otolaryngologist

Audrey Nicholson, PA - Physician Assistant

Allison Kennedy-Pickens, FNP - Family Medicine Physician, Nurse Practitioner

Travis Isbell, MD - Surgeon

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance