Helen Y. Cheng, MD

Institution	Focus	Year
Internship - Rhode Island Hospital	Other	Not Specified

Open full review

Review by Anonymous on April 17, 2026 -

Internal Medicine - Mercy Medical Group - Cameron Park, CA 3427 Robin Ln Suite 100 95682 - 3427 Robin Ln Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Once you are in the treatment ro... ”

Once you are in the treatment room the care is excellent.

Verified Patient

“Once you are in the treatment ro...”

Once you are in the treatment room the care is excellent.

Anonymous 04/17/2026

Open full review

Review by Anonymous on March 20, 2026 -

Internal Medicine - Mercy Medical Group - Cameron Park, CA 3427 Robin Ln Suite 100 95682 - 3427 Robin Ln Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Cheng is very thorough and pr... ”

Dr Cheng is very thorough and professional

Verified Patient

“Dr Cheng is very thorough and pr...”

Dr Cheng is very thorough and professional

Anonymous 03/20/2026

Open full review

Review by Anonymous on January 01, 2026 -

Internal Medicine - Mercy Medical Group - Cameron Park, CA 3427 Robin Ln Suite 100 95682 - 3427 Robin Ln Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Cheng is extremely profession... ”

Dr Cheng is extremely professional and proficient. She is friendly, caring and always helpful with her care for me.

Verified Patient

“Dr Cheng is extremely profession...”

Dr Cheng is extremely professional and proficient. She is friendly, caring and always helpful with her care for me.

Anonymous 01/01/2026

Open full review

Review by Anonymous on December 22, 2025 -

Internal Medicine - Mercy Medical Group - Cameron Park, CA 3427 Robin Ln Suite 100 95682 - 3427 Robin Ln Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Cheng is excellent.... ”

Dr Cheng is excellent.

Verified Patient

“Dr Cheng is excellent....”

Dr Cheng is excellent.

Anonymous 12/22/2025

Open full review

Review by Anonymous on October 20, 2025 -

Internal Medicine - Mercy Medical Group - Cameron Park, CA 3427 Robin Ln Suite 100 95682 - 3427 Robin Ln Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I am very happy with Dr. Helen C... ”

I am very happy with Dr. Helen Cheng. She is very personable and knowledgable.

Verified Patient

“I am very happy with Dr. Helen C...”

I am very happy with Dr. Helen Cheng. She is very personable and knowledgable.

Anonymous 10/20/2025

Open full review

Review by Anonymous on March 26, 2026 -

Internal Medicine - Mercy Medical Group - Cameron Park, CA 3427 Robin Ln Suite 100 95682 - 3427 Robin Ln Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Cheng is always informed abo... ”

Dr. Cheng is always informed about what is going on and offers excellent feedback and thoughts.

Verified Patient

“Dr. Cheng is always informed abo...”

Dr. Cheng is always informed about what is going on and offers excellent feedback and thoughts.

Anonymous 03/26/2026

Open full review

Review by Anonymous on January 24, 2026 -

Internal Medicine - Mercy Medical Group - Cameron Park, CA 3427 Robin Ln Suite 100 95682 - 3427 Robin Ln Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr Cheng is fantastic and takes ... ”

Dr Cheng is fantastic and takes the time to listen and talk

Verified Patient

“Dr Cheng is fantastic and takes ...”

Dr Cheng is fantastic and takes the time to listen and talk

Anonymous 01/24/2026

Open full review

Review by Anonymous on December 26, 2025 -

Internal Medicine - Mercy Medical Group - Cameron Park, CA 3427 Robin Ln Suite 100 95682 - 3427 Robin Ln Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ This is redundancy that is not n... ”

This is redundancy that is not needed. I'm a 20 plus year patient of Dr Cheng. I Trust her & staff with greatest respect & it is reciprocated!!

Verified Patient

“This is redundancy that is not n...”

This is redundancy that is not needed. I'm a 20 plus year patient of Dr Cheng. I Trust her & staff with greatest respect & it is reciprocated!!

Anonymous 12/26/2025

Open full review

Review by Anonymous on November 01, 2025 -

Internal Medicine - Mercy Medical Group - Cameron Park, CA 3427 Robin Ln Suite 100 95682 - 3427 Robin Ln Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Dr. Chang is an outstanding prov... ”

Dr. Chang is an outstanding provider. She spends a lot of time with her patients, therefore getting behind as the day progresses. I much prefer her attention to detail.

Verified Patient

“Dr. Chang is an outstanding prov...”

Dr. Chang is an outstanding provider. She spends a lot of time with her patients, therefore getting behind as the day progresses. I much prefer her attention to detail.

Anonymous 11/01/2025

Open full review

Review by Anonymous on July 31, 2025 -

Internal Medicine - Mercy Medical Group - Cameron Park, CA 3427 Robin Ln Suite 100 95682 - 3427 Robin Ln Suite 100

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I had a very complicated issue. ... ”

I had a very complicated issue. Dr Cheng was very patient and thorough. She took a lot of time with me.

Verified Patient

“I had a very complicated issue. ...”

I had a very complicated issue. Dr Cheng was very patient and thorough. She took a lot of time with me.

Anonymous 07/31/2025

Office Hours

Internal Medicine Physician - General

Biography

Featured Review See More Reviews

Summary

Provider Training

Photos

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Provider Evaluation

Locations

Affiliated Practices

Internal Medicine - Mercy Medical Group - Cameron Park, CA

Practice Colleagues

Ruslan Khabatyuk, PA-C - Physician Assistant

Donna Jordan, MD - Internal Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance