Review by
Anonymous
on
June 12, 2026
-
Mercy Health - Western Kentucky Orthopedics - 200 Clint Hill Boulevard Main Floor
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Heidi is one of the best people ...”
Heidi is one of the best people in healthcare I have ever met. In my experience, at age 57, as time has gone on many providers are visibly rushed and stressed. The only time that I ever saw Heidi stressed was when there was an accidental surplus booking of patients one day. Yes, she was really stressed. I told her it "was nothing" in the grand scheme of things
Comment - “ Heidi is one of the best people ... ”
Heidi is one of the best people in healthcare I have ever met. In my experience, at age 57, as time has gone on many providers are visibly rushed and stressed. The only time that I ever saw Heidi stressed was when there was an accidental surplus booking of patients one day. Yes, she was really stressed. I told her it "was nothing" in the grand scheme of things