Heather Emch, PA-C

Open full review

Review by Anonymous on June 10, 2026 -

ProMedica Benign Hematology - 2109 Hughes Drive Suite 820

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Amazingly attentive, thorough wi... ”

Amazingly attentive, thorough with information, and genuinely nice.

Verified Patient

“Amazingly attentive, thorough wi...”

Amazingly attentive, thorough with information, and genuinely nice.

Anonymous 06/10/2026

Open full review

Review by Anonymous on May 06, 2026 -

ProMedica Benign Hematology - 2109 Hughes Drive Suite 820

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Great delivery of information! V... ”

Great delivery of information! Very helpful and respectful!

Verified Patient

“Great delivery of information! V...”

Great delivery of information! Very helpful and respectful!

Anonymous 05/06/2026

Open full review

Review by Anonymous on April 13, 2026 -

ProMedica Benign Hematology - 2109 Hughes Drive Suite 820

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ I would highly recommend Heather... ”

I would highly recommend Heather to anyone needing similar care.

Verified Patient

“I would highly recommend Heather...”

I would highly recommend Heather to anyone needing similar care.

Anonymous 04/13/2026

Open full review

Review by Anonymous on October 15, 2025 -

ProMedica Benign Hematology - 2109 Hughes Drive Suite 820

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Good... ”

Good

Verified Patient

“Good...”

Good

Anonymous 10/15/2025

Open full review

Review by Anonymous on September 23, 2025 -

ProMedica Benign Hematology - 2109 Hughes Drive Suite 820

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Heather is excellent, explains e... ”

Heather is excellent, explains everything in a very understandable manner, and helps you feel at ease, shows concerns for your situation

Verified Patient

“Heather is excellent, explains e...”

Heather is excellent, explains everything in a very understandable manner, and helps you feel at ease, shows concerns for your situation

Anonymous 09/23/2025

Open full review

Review by Anonymous on May 24, 2026 -

ProMedica Benign Hematology - 2109 Hughes Drive Suite 820

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She was very thorough explaining... ”

She was very thorough explaining every thing to us.

Verified Patient

“She was very thorough explaining...”

She was very thorough explaining every thing to us.

Anonymous 05/24/2026

Open full review

Review by Anonymous on May 05, 2026 -

ProMedica Benign Hematology - 2109 Hughes Drive Suite 820

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Heather Emch is Awesome... ”

Heather Emch is Awesome

Verified Patient

“Heather Emch is Awesome...”

Heather Emch is Awesome

Anonymous 05/05/2026

Open full review

Review by Anonymous on December 14, 2025 -

ProMedica Benign Hematology - 2109 Hughes Drive Suite 820

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Heather is awesome. She thoroug... ”

Heather is awesome. She thoroughly goes over everything, and explains everything so well!

Verified Patient

“Heather is awesome. She thoroug...”

Heather is awesome. She thoroughly goes over everything, and explains everything so well!

Anonymous 12/14/2025

Open full review

Review by Anonymous on September 23, 2025 -

ProMedica Benign Hematology - 2109 Hughes Drive Suite 820

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ Excellent... ”

Excellent

Verified Patient

“Excellent...”

Excellent

Anonymous 09/23/2025

Open full review

Review by Anonymous on September 09, 2025 -

ProMedica Benign Hematology - 2109 Hughes Drive Suite 820

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment Not rated
Courtesy of Practice Staff Not rated
Appearance & Atmosphere of Office Not rated
Handling of Billing & Insurance Not rated
Average Wait Time Not rated

Provider Evaluation

Willingness to Spend Time with You Not rated
Listening Skills
Clear explanations
Trust in Decision Making Not rated
Accuracy of Diagnosis Not rated
Post-Visit Follow-Up Not rated

Comment - “ She is wonderful and it is obvio... ”

She is wonderful and it is obvious she cares for her patients. Thank you. In a medical world we can get jaded and become callous . This is NOT the case here; amazing work!

Verified Patient

“She is wonderful and it is obvio...”

She is wonderful and it is obvious she cares for her patients. Thank you. In a medical world we can get jaded and become callous . This is NOT the case here; amazing work!

Anonymous 09/09/2025

Physician Assistant - General

Biography

Featured Review See More Reviews

Summary

Photos

Specialties

Languages Spoken

Medical Specialties

Payment Options

Reviews

Office & Staff Evaluation Not rated

Provider Evaluation

Locations

Affiliated Practices

ProMedica Benign Hematology

Practice Colleagues

Drew Oostra, MD - Internal Medicine Physician

Procedures & Services

Procedures & Treatments Offered

Commonly Prescribed Medications

Accepted Insurance

Accepted Insurance